Data Deletion — DunaHub

How to request deletion of your data

If you want DunaHub to delete data associated with your account, you have the following options:

Option 1 — Delete your DunaHub account

Go to Settings → Account → Delete Account in the DunaHub app. This will permanently delete your account and all associated data, including any connected social media tokens, scheduled posts, and analytics data. Deletion is completed within 30 days.

Option 2 — Disconnect a specific social media account

Go to Settings → Integrations → Social Media and click “Disconnect” next to the Instagram or Facebook account you want to remove. This will:

Immediately revoke DunaHub's access to that account.
Delete the stored OAuth tokens for that account.
Delete any scheduled (unpublished) posts for that account.
Retain published post history for your records (you can request full deletion via email).

Option 3 — Request deletion by email

Send an email to contato@dunadesign.com.br with the subject line “Data Deletion Request” and include:

Your registered email address
The specific data you want deleted (or “all data”)

We will process your request within 15 days and confirm deletion by email.

Meta (Instagram / Facebook) data

When you connect your Instagram or Facebook account to DunaHub, we store OAuth access tokens and content you schedule. Upon disconnection or account deletion, all Meta-related tokens and scheduled content are permanently deleted. Published content on Instagram/Facebook remains on those platforms and is governed by Meta's own data policy.

Contact

DUNA DESIGN MARKETING E TECNOLOGIA LTDA
Email: contato@dunadesign.com.br
Website: www.dunahub.com