Documentation

Guides and tutorials to get the most out of DunaHub

Google Reviews

How service businesses get more 5-star Google reviews automatically — and how DunaHub does it free via WhatsApp, email, and SMS after every completed job.

CRM Pipeline

Learn how to track every lead with a visual Kanban board, custom stages, drag-and-drop, and lead scoring — all free with DunaHub's pipeline CRM, without per-user fees.

Job Scheduling

Learn how to schedule jobs, assign them to field technicians, track status in real time, and automatically send On my way SMS alerts.

Unified Inbox

Learn how to stop missing customer messages — DunaHub unifies SMS and email into one shared inbox, with WhatsApp as an additional channel.

Visual Proposals

Create professional visual proposals that customers approve online with electronic signature — with automatic job creation.

Invoices & Payments

Create professional invoices, send them to customers, and receive online payments by credit card or ACH directly into your bank account.

Customer Portal

Give each customer a unique link where they can see every proposal, invoice, payment, and past service — no login required.

Public Forms

Capture leads directly from your website or social media — with automatic pipeline entry and UTM tracking.

Auto Website

Get a professional, mobile-friendly website automatically generated from your business data — with lead capture forms, services, and contact info.

Online Booking

Let customers pick a service, choose an available time, and book directly — no phone calls, no back-and-forth.

Stage Automations

Send automatic SMS, email, and WhatsApp messages when a lead moves through your pipeline stages.

Growth Package

Get a steady stream of qualified leads without managing ads yourself — managed Google/Facebook ads, configured CRM, and website in one fee.

Plans & Pricing

A forever-free plan, flat-rate paid plans, and a done-for-you Growth package — with no per-user fees.

Free Plan Limits

Learn exactly what the DunaHub free plan includes — generous monthly limits and unlimited Google review requests.

Live Chat Widget

How to install DunaHub's free live chat widget on any website, customize the look and behavior, and route conversations into your unified inbox.

QuickBooks

How to connect your QuickBooks Online account, what syncs automatically, and how to disconnect or troubleshoot the integration.

Missed-Call Text-Back

How to enable automatic SMS replies when a call goes unanswered, configure your forward number and ring timeout, and turn every missed call into a CRM lead.

Support & Help

How to access the in-app Support channel, send messages to the DunaHub team, and use the dedicated Growth Manager channel on Growth plans.

Conversation AI

How the AI assistant handles inbound messages on webchat, SMS, missed calls, and WhatsApp. Setup, channels, handoff keywords, monthly limits, fallback behaviour, and cost.

Money Dashboard

Accounts receivable, accounts payable, cash flow, P&L, and profit per job — built into your CRM. Free on all plans, no limits.

Payroll (CRA)

Run payroll inside DunaHub. CPP, EI, and federal/provincial income tax calculated automatically from the official CRA T4127 tables. PDF pay stubs. No per-employee fees.

Social Media

Schedule Instagram and Facebook posts straight from your CRM. Visual calendar, editor with preview, AI captions, and comments that become CRM leads — free and unlimited.

Instagram Analytics

See your Instagram reach, followers, engagement and demographics in the DunaHub dashboard. Refreshed daily through the official Meta API — free, no limits.