Every Tool You Need. One Flat Price. No Per-User Fees.

A CRM may advertise a low monthly price.

Then your business starts using it.

You need another user for the office manager. A separate subscription for scheduling. An add-on for proposals. A higher plan for automations. Another tool for online booking. A different system for invoices. A website builder. A review platform.

The software that appeared affordable becomes a collection of subscriptions.

For a small service business, the final bill may include:

• CRM licenses;
• additional user seats;
• job scheduling;
• online booking;
• proposals;
• electronic signatures;
• invoicing;
• online payments;
• customer messaging;
• website hosting;
• live chat;
• review requests;
• automation;
• reporting;
• customer portals;
• implementation or onboarding.

The advertised price no longer represents the actual cost of running the business.

DunaHub was built around a different idea:

Give service businesses the tools they need in one connected platform, with one predictable company price instead of a separate fee for every employee and every basic module.

The platform connects:

• CRM pipeline;
• WhatsApp and customer communication;
• Conversation AI;
• public forms;
• visual proposals;
• job scheduling;
• online booking;
• invoices and payments;
• customer portal;
• professional website;
• follow-up automations;
• Google review requests;
• live chat;
• QuickBooks Online synchronization;
• business reporting.

You choose the plan that fits your current operation.

You do not need to assemble the customer journey from a collection of unrelated products.

Why does the advertised software price rarely tell the whole story?

A software company may advertise:

Starting at $19 per month.

That price may represent:

• one user;
• annual billing;
• limited contacts;
• limited jobs;
• no automation;
• no payment processing;
• no proposal approval;
• no online booking;
• no customer portal;
• no website;
• no advanced support.

As the company begins using the system, it discovers that essential functions require additional purchases.

For example:

The CRM is included, but scheduling requires another product.

Or:

You can create estimates, but online signatures require an upgrade.

Or:

The platform includes one user, but office staff and field technicians need additional paid seats.

The correct question is not:

What is the lowest advertised price?

The better question is:

What will it cost for my whole team to manage a customer from the first inquiry to the completed and paid job?

What are software add-ons?

An add-on is a feature, module, or service sold separately from the main subscription.

Common CRM and field-service add-ons include:

• extra users;
• automation;
• AI;
• phone services;
• proposal tools;
• document signatures;
• job scheduling;
• advanced forms;
• online booking;
• reports;
• customer reviews;
• website chat;
• accounting integrations;
• marketing tools.

Add-ons are not automatically bad.

A large enterprise may prefer to build a highly customized technology stack and pay only for selected modules.

The problem appears when a small contractor needs several add-ons to complete a basic customer workflow.

Most local service businesses need to:

1. Capture the lead;
2. Respond;
3. Qualify the opportunity;
4. Send a proposal;
5. Follow up;
6. Schedule the job;
7. Assign a technician;
8. Send the invoice;
9. Collect payment;
10. Request a review.

Those steps should not require ten different subscriptions.

The hidden cost of disconnected tools

Even when each application appears inexpensive, using several disconnected platforms creates another cost: manual work.

Employees must:

• enter the same customer more than once;
• copy addresses between systems;
• recreate approved services in the calendar;
• transfer prices into invoices;
• search different apps for the customer history;
• update multiple records;
• learn several interfaces;
• manage multiple passwords;
• contact different support teams.

Consider a typical fragmented workflow:

1. A website form sends an email;
2. Someone copies the customer into a spreadsheet;
3. A salesperson creates the estimate in another application;
4. The customer approves through email;
5. The office adds the job to a calendar;
6. The owner texts the address to a technician;
7. The technician confirms completion by text;
8. The office creates an invoice elsewhere;
9. Nobody remembers to request a review.

Every manual transfer creates another opportunity for:

• errors;
• missing information;
• duplicate records;
• delayed follow-up;
• incorrect billing;
• forgotten customers.

The cost of disconnected software does not appear only on the credit-card statement.

It also appears in the hours employees spend holding the tools together.

Why can per-user pricing become a problem?

In a service business, several people may participate in one customer journey.

The company may have:

• an owner;
• an office manager;
• a receptionist;
• a salesperson;
• an estimator;
• a dispatcher;
• a field technician;
• a bookkeeper;
• an operations manager.

Each person may need only part of the platform.

The receptionist needs to create the lead.

The salesperson needs to prepare the proposal.

The dispatcher needs to schedule the job.

The technician needs to see the address and update the status.

The bookkeeper needs to review the invoice.

The owner needs visibility into the entire process.

When every user creates another monthly fee, businesses often limit access.

They may decide:

Only the owner and salesperson will use the CRM. Everyone else can continue using spreadsheets and text messages.

That saves money on seats, but it prevents the CRM from becoming the company’s central operating system.

What happens when part of the team stays outside the CRM?

A restricted-access workflow may look like this:

1. The receptionist receives the inquiry;
2. The customer is written in a notebook;
3. The information is sent to the owner;
4. The owner creates the CRM lead;
5. The proposal is approved;
6. The office schedules the work in another calendar;
7. The technician receives a text message;
8. The bookkeeper creates an invoice in another application.

The CRM tracks one portion of the journey.

The rest remains scattered.

This creates:

• duplicate data entry;
• outdated records;
• missing service history;
• unclear responsibility;
• delayed invoices;
• dependence on the owner;
• limited reporting.

The software may have powerful features, but the company still does not have one complete customer record.

Why sharing one account is not the answer

Some companies respond to per-user pricing by sharing one login.

That creates problems with:

• account security;
• permissions;
• employee offboarding;
• activity tracking;
• accountability;
• password management.

When several people use the same account, it becomes difficult to determine:

• who answered the lead;
• who changed the proposal;
• who moved the pipeline card;
• who cancelled the appointment;
• who marked the invoice paid;
• who edited customer information.

Every employee involved in the process should have an individual login.

The pricing structure should not pressure a company into using unsafe shared access.

What does flat company pricing mean?

Flat company pricing means the monthly subscription is not multiplied by each employee within the user limit of the plan.

Current DunaHub pricing is:

Plan	Monthly price	Included users
Free	$0	Up to 3
Starter	$9.90	Up to 5
Pro	$49	Unlimited

A company with five users on Starter does not pay:

$9.90 × 5

The company pays one Starter subscription.

A growing company on Pro can include office staff, salespeople, managers, technicians, and administrative employees without purchasing another CRM license every time someone joins the team.

Why does predictable pricing matter?

Small businesses need to understand their monthly operating expenses.

Predictable software pricing makes it easier to plan:

• hiring;
• service expansion;
• cash flow;
• marketing budgets;
• monthly overhead;
• software consolidation;
• future growth.

With per-user billing, every hire can change the CRM bill.

With module-based billing, adding one operational process can require another subscription.

With flat company pricing, the business knows:

• which plan it has;
• how many users are included;
• which plan limits apply;
• what the next monthly bill will be.

That predictability matters when margins are tight and every recurring expense needs to generate value.

What does DunaHub include in one platform?

The value of an all-in-one platform is not only the number of features.

It is the way those features share the same customer information.

Visual CRM pipeline

The DunaHub CRM Pipeline gives the team one visual board for managing opportunities.

A contractor might use stages such as:

1. New Lead;
2. Contacted;
3. Information Needed;
4. Proposal Sent;
5. Follow-Up;
6. Approved;
7. Job Scheduled;
8. Completed;
9. Lost.

Each lead remains connected to:

• contact information;
• source;
• score;
• deal value;
• conversation history;
• proposals;
• jobs;
• invoices.

The team can see who needs attention without searching through old messages.

Shared customer communication

The DunaHub Unified Inbox keeps supported customer conversations connected to the CRM record.

Depending on the company’s setup, communication may include:

• WhatsApp;
• SMS;
• email;
• webchat.

This helps prevent:

• duplicate replies;
• forgotten messages;
• customer history remaining on personal phones;
• different employees giving conflicting information;
• conversations disappearing when an employee leaves.

Multi-agent WhatsApp

DunaHub allows multiple authorized users to work with the same connected business number.

That means the customer relationship belongs to the company rather than one employee’s phone.

The team can:

• review conversation history;
• continue previous discussions;
• connect messages to the lead;
• use saved message templates;
• manage the customer from the same workspace.

DunaHub does not charge a separate per-message platform fee for WhatsApp communication.

Conversation AI

DunaHub’s Conversation AI can help businesses respond to repetitive questions and collect initial information.

Depending on the configured channels and plan, the AI can assist with:

• website inquiries;
• WhatsApp questions;
• text messages;
• missed-call responses;
• service information;
• business hours;
• lead qualification;
• human handoff.

The AI uses business context such as:

• services;
• pricing information;
• operating hours;
• service areas;
• frequently asked questions;
• escalation rules.

AI usage is subject to the limits of the selected plan, but it is part of the platform rather than a separate AI product the business must purchase from another provider.

Public lead forms

DunaHub Public Forms help businesses capture inquiries from:

• websites;
• landing pages;
• social media;
• email campaigns;
• QR codes;
• direct links.

When someone submits the form, the information can create a lead in the CRM pipeline.

The office does not need to copy the customer manually from an email notification into another system.

Professional business website

The DunaHub Auto Website creates a responsive business page using the information already saved in the organization profile.

The site can display:

• company name;
• logo;
• services;
• contact details;
• business colors;
• customer reviews;
• lead form;
• booking access.

Hosting and CRM lead capture remain connected.

The business does not need to purchase a separate website builder only to publish a functional service page.

Exact website availability, branding, limits, and domain options depend on the current plan.

Visual proposals

DunaHub Visual Proposals allow the company to present:

• services;
• line items;
• quantities;
• descriptions;
• prices;
• commercial terms.

On eligible plans, customers can approve and electronically sign the proposal.

An approved proposal can also be converted into a scheduled job.

The process becomes:

Lead → Proposal → Approval → Job

The team does not need to recreate the approved scope in another scheduling system.

Job scheduling

DunaHub Job Scheduling manages work after the customer approves.

Each job can include:

• customer;
• service address;
• date;
• time;
• service;
• value;
• assigned technician;
• administrative notes;
• status.

The documented job statuses include:

• Scheduled;
• On the way;
• In progress;
• Completed;
• Cancelled.

The office and field team can work from the same customer context.

“On my way” customer notifications

When a technician begins traveling to the property, the job can be changed to On the way.

DunaHub can send an SMS notification to the customer.

The message helps the customer:

• unlock a gate;
• move a vehicle;
• secure pets;
• notify building staff;
• prepare the work area;
• meet the technician.

The feature is part of the job workflow, while the SMS itself may use available messaging credits according to the plan.

Online booking

The DunaHub Online Booking page allows customers to:

1. Select a service;
2. Review available dates;
3. Choose a time;
4. Enter their information;
5. Confirm the appointment.

The booking can automatically create:

• a CRM lead;
• a scheduled job.

This reduces phone tag and repeated messages about availability.

The business does not need to pay for an unrelated booking application and then manually transfer every appointment into the CRM.

Invoices and online payments

DunaHub Invoices allow the company to create customer billing records with:

• sequential invoice numbers;
• line items;
• quantities;
• prices;
• totals;
• payment status.

The invoice remains linked to the customer and job history.

Eligible U.S. Pro organizations can connect Stripe to accept:

• credit cards;
• ACH payments.

Online processing involves transaction fees. That is different from charging another subscription merely to access the invoicing module.

Customer portal

The DunaHub Customer Portal gives each customer a private link where supported records can be viewed.

Depending on the available records, customers can access:

• proposals;
• invoices;
• payments;
• service history.

No separate app installation or traditional username and password are required.

The portal is especially useful for:

• property managers;
• commercial accounts;
• repeat customers;
• maintenance clients;
• customers with several invoices or proposals.

Stage-based follow-up automations

DunaHub Stage Automations help businesses follow up without relying entirely on memory.

For example:

1. A proposal is sent;
2. The lead moves to Proposal Sent;
3. DunaHub waits for the configured delay;
4. A follow-up message is sent;
5. The sequence stops when the customer moves to another stage.

Automations can support:

• missing-information requests;
• proposal follow-up;
• booking reminders;
• lead reactivation;
• future service opportunities.

Starter offers basic automation, while Pro supports multi-step drip sequences.

The automation module is connected to the CRM rather than sold as a completely separate workflow product.

Live chat widget

The DunaHub Live Chat Widget can be installed on an existing website.

Website visitors can send questions without calling or leaving the page.

Conversations enter the same operational communication environment used for other supported channels.

The business can capture inquiries even when the visitor is not ready to complete a longer form.

Missed-call text-back

The DunaHub Missed-Call Text-Back can automatically send an SMS after an unanswered call.

A message might say:

Sorry we missed your call. Reply with your name, service address, and the work you need, and our team will follow up.

The system can:

• create or update the lead;
• preserve the caller’s number;
• log the activity;
• route the response into the customer workflow.

The feature does not require the company to purchase a separate missed-call recovery platform, although outgoing SMS messages use credits.

Google review requests

The DunaHub Google Review Engine helps turn completed jobs into review opportunities.

After a job is marked Completed, DunaHub can send a review request through available channels such as:

• email;
• WhatsApp;
• SMS.

The company can also use a branded review page and QR code.

Review requests remain connected to the same service-completion workflow rather than requiring another reputation-management subscription.

QuickBooks Online synchronization

Eligible U.S. organizations can use the DunaHub QuickBooks Online integration.

Supported records can move from DunaHub to QuickBooks Online, including:

• customers;
• invoices;
• eligible payments.

The synchronization is one-way:

DunaHub → QuickBooks Online

DunaHub manages the operational customer journey.

QuickBooks manages the corresponding accounting workflow.

QuickBooks requires its own account, but DunaHub does not sell the synchronization connector as another monthly CRM add-on.

Money Dashboard

The DunaHub Money Dashboard helps businesses review financial activity such as:

• revenue;
• expenses;
• profit;
• profit per job.

This gives service businesses a more useful operational view than looking only at the sales pipeline.

The dashboard does not replace professional accounting, tax preparation, or bookkeeping.

It helps the company understand whether completed work is producing the expected result.

In-app support

Support is available inside the platform.

Users can contact the DunaHub team without moving the entire issue into a separate communication system.

Depending on the account and plan, support may assist with:

• product questions;
• account configuration;
• troubleshooting;
• feature use;
• subscription questions.

Growth clients also receive a dedicated channel for managed marketing coordination.

How do the tools work together?

The main advantage is not simply having a long list of features.

It is having features that share the same customer record.

Consider a pressure-washing company.

Step 1: A homeowner finds the business

The customer visits the company website.

Step 2: The customer requests service

They complete a form, send a webchat message, call, or contact the business through WhatsApp.

Step 3: The lead enters the pipeline

The office can see the new opportunity.

Step 4: The company qualifies the project

The team collects:

• address;
• property details;
• photos;
• requested service;
• timing.

Step 5: A proposal is sent

The customer reviews the line items and pricing.

Step 6: Follow-up occurs

An employee or automated sequence keeps the opportunity active.

Step 7: The customer approves

The proposal can become a job.

Step 8: The job is scheduled

A technician, address, date, and time are assigned.

Step 9: The customer receives an update

An On my way SMS can be sent.

Step 10: The work is completed

The technician updates the job status.

Step 11: The invoice is sent

The customer receives the payment page.

Step 12: A review is requested

The completed job begins the review workflow.

The complete process is:

Website → Lead → Conversation → Pipeline → Proposal → Automation → Job → Invoice → Review

The business does not have to recreate the customer in every step.

What does “everything included” actually mean?

“Everything included” should not be interpreted as:

• every plan has identical limits;
• every external service is free;
• every transaction has no cost;
• managed advertising is part of a basic CRM subscription;
• every future enterprise feature is included in Free.

It means the core platform is not divided into a collection of basic operational add-ons.

The company does not need to buy one subscription for the pipeline, another for proposals, another for scheduling, another for invoices, and another for customer reviews.

Plan limits and advanced capabilities still apply.

Free, Starter, and Pro are different plans.

The important distinction is that the platform is unified from the beginning.

Are there any costs outside the subscription?

Yes. Clear pricing should distinguish the software subscription from external usage and optional services.

SMS credits

Outgoing SMS messages may use prepaid credits.

Examples include:

• missed-call responses;
• automated SMS follow-ups;
• On my way messages;
• SMS review requests.

This is usage-based messaging cost, not a separate subscription for accessing the feature.

Payment-processing fees

Online card and ACH payments use a payment processor.

Eligible Stripe transactions may include:

• Stripe processing fees;
• DunaHub’s stated platform transaction fee.

These charges occur when a payment is processed.

They are not per-user CRM fees.

QuickBooks subscription

QuickBooks Online is a separate accounting product.

DunaHub includes the eligible synchronization capability, but the company must maintain its own QuickBooks subscription.

Growth Package

The DunaHub Growth Package is an optional managed service for companies that want help generating leads.

It may include:

• managed Google Ads;
• managed Meta advertising;
• landing page or website;
• CRM configuration;
• reporting;
• growth support.

The Growth Package is separate from the standard CRM subscription because it includes human-managed marketing services and advertising resources.

Advertising spend

Money paid to advertising platforms is not the same as the software subscription.

The current Growth offering may include a defined amount of managed ad spend, with custom budgets available.

The exact scope should be confirmed before subscribing.

How do the DunaHub plans work?

Current DunaHub Plans and Pricing use flat company pricing.

Free — $0

Free is designed for owner-operators and small businesses starting to organize their workflow.

It currently includes core capabilities with plan limits, such as:

• visual CRM pipeline;
• up to three users;
• lead management;
• limited monthly jobs;
• limited monthly proposals;
• limited monthly invoices;
• limited online bookings;
• limited active portal customers;
• public lead form;
• review requests;
• access to other core tools according to the current Free plan.

There is no short trial expiration and no credit card is required to begin.

Starter — $9.90 per month

Starter is designed for small teams using DunaHub as part of their daily operation.

It includes up to five users without multiplying the subscription by five.

Depending on the current plan configuration, Starter includes expanded capacity for:

• leads;
• jobs;
• proposals;
• invoices;
• booking;
• customer portals;
• forms;
• email;
• message templates;
• stage automation;
• team WhatsApp;
• reporting.

Review the current pricing page before publishing exact capacity claims, as plan limits may evolve.

Pro — $49 per month

Pro is designed for growing companies that need:

• unlimited users;
• multiple pipelines;
• more advanced team management;
• multi-step follow-up automations;
• advanced forms;
• proposals with e-signature;
• online payments for eligible U.S. businesses;
• expanded reporting;
• priority support;
• onboarding.

A company can include the office, sales team, managers, technicians, and administrative staff without purchasing another CRM seat for each person.

Which plan may fit your company?

Free may fit:

• an owner-operator;
• an independent contractor;
• a new service business;
• a company testing a CRM;
• a business with a smaller monthly volume.

Starter may fit:

• a small company with up to five users;
• a team that needs regular job scheduling;
• a business sending proposals and invoices frequently;
• a contractor that wants basic automation;
• a company ready to replace several disconnected tools.

Pro may fit:

• a company with more than five users;
• a business with several field technicians;
• a company with office and operations teams;
• a contractor needing multiple pipelines;
• a business requiring multi-step follow-up;
• an eligible U.S. organization accepting online payments.

Does flat pricing mean you must use every feature?

No.

A business does not need to configure the entire platform on the first day.

A practical setup can happen in stages.

Stage 1: Organize leads

Configure:

• company profile;
• pipeline;
• stages;
• users;
• lead forms.

Stage 2: Organize communication

Connect:

• WhatsApp;
• email;
• SMS;
• live chat;
• message templates.

Stage 3: Organize sales

Create:

• proposal items;
• pricing;
• follow-up rules;
• approval workflow.

Stage 4: Organize service delivery

Configure:

• services;
• job statuses;
• technicians;
• scheduling;
• online booking.

Stage 5: Organize payment and retention

Add:

• invoices;
• online payments;
• customer portal;
• review requests;
• QuickBooks synchronization.

The tools are available as the company becomes ready to use them.

How can you compare the true cost of your current software?

Create a list of every product the business pays for.

Business need	Current software	Monthly cost
CRM
Additional users
Scheduling
Proposals
Electronic signatures
Online booking
Invoicing
Customer portal
Website and hosting
Live chat
Follow-up automation
Review requests
QuickBooks connector
Total

Then calculate:

• onboarding;
• annual-contract requirements;
• add-ons;
• messaging credits;
• payment fees;
• integration costs;
• time spent entering data twice;
• time spent managing several platforms.

The correct comparison is the cost of the complete workflow—not the lowest price shown on a competitor’s landing page.

Questions to ask before subscribing to business software

Is the price per company or per user?

Calculate the cost for everyone who needs access.

Which features are included?

Ask for a clear plan comparison.

Which modules cost extra?

Check proposals, booking, automations, reviews, websites, and integrations.

Is annual billing required?

Confirm the commitment, renewal, and cancellation terms.

Are there onboarding fees?

Some platforms charge separately for implementation.

Are messaging costs included?

Review SMS, phone, WhatsApp, and AI limits.

Are payment fees separate?

Confirm processor and platform charges.

Does the software manage work after the sale?

A contractor needs more than a sales pipeline.

How many additional tools will still be required?

A lower CRM price may not be cheaper when several other products remain necessary.

Common mistakes when comparing all-in-one platforms

Comparing only the headline price

The advertised value may cover one user or a limited plan.

Assuming every plan includes the same capacity

Free, Starter, and Pro have different limits.

Ignoring transaction costs

SMS and payment processing are usage-based costs.

Buying based only on the feature count

The tools must solve actual operational problems.

Failing to test the full workflow

Test from lead capture to invoice and review request.

Excluding field employees from the test

Technicians and office staff need to understand their part of the system.

Keeping every old subscription

After validating the new workflow, identify which tools are truly redundant.

Configuring everything at once

Begin with the most important customer journey.

How can a business consolidate its software?

1. List every current application

For each tool, record:

• purpose;
• monthly price;
• users;
• data stored;
• contract terms;
• owner.

2. Identify duplicated functions

You may discover that several products provide:

• forms;
• scheduling;
• customer communication;
• basic invoicing;
• reminders.

3. Export important data

Preserve:

• customers;
• active leads;
• open proposals;
• scheduled work;
• unpaid invoices;
• necessary history.

4. Clean the database

Remove:

• duplicate contacts;
• old test records;
• invalid phone numbers;
• opportunities with no value;
• outdated information.

5. Build a simple pipeline

Do not migrate unnecessary complexity.

6. Invite the team

Create individual accounts for the people involved in the customer journey.

7. Test one complete customer

Simulate:

1. Lead capture;
2. Response;
3. Proposal;
4. Approval;
5. Job scheduling;
6. Completion;
7. Invoice;
8. Review request.

8. Choose one source of truth

After the process is validated, avoid maintaining several systems with conflicting information.

Flat pricing implementation checklist

• Count every employee who needs access;
• List all current software subscriptions;
• Identify per-user fees;
• Identify paid add-ons;
• Calculate annual commitments;
• Review onboarding fees;
• Review SMS costs;
• Review payment-processing fees;
• Confirm plan limits;
• Test the CRM pipeline;
• Test lead forms;
• Test WhatsApp and inbox workflows;
• Create a proposal;
• Approve the proposal;
• Convert it into a job;
• Assign a technician;
• Update job status;
• Create an invoice;
• Test the customer portal;
• Test online booking;
• Test review requests;
• Review QuickBooks requirements;
• Train the team;
• Remove redundant tools;
• Review savings after the first month.

Summary: one platform should replace complexity—not hide it

A small service business should not need a collection of subscriptions to manage one customer.

The journey can remain connected:

Lead enters → Team responds → Proposal is sent → Follow-up happens → Customer approves → Job is scheduled → Work is completed → Invoice is sent → Review is requested

DunaHub brings that workflow together with:

• flat company pricing;
• no per-user fees within plan limits;
• a permanent Free plan;
• CRM pipeline;
• multi-agent communication;
• AI-assisted intake;
• public forms;
• professional website;
• proposals;
• job scheduling;
• online booking;
• invoices;
• customer portal;
• automations;
• Google review requests;
• live chat;
• QuickBooks Online synchronization;
• operational reporting.

The goal is not to make an unrealistic promise that every outside service is free.

The goal is to give small service businesses a clear and connected operating platform without forcing them to purchase another software module for every basic step.

Frequently Asked Questions

Does DunaHub charge per user?

No. DunaHub uses flat company pricing within the user allowance of the selected plan.

How many users are included?

Free includes up to three users, Starter includes up to five, and Pro includes unlimited users.

How much does DunaHub cost?

Free is $0, Starter is $9.90 per month, and Pro is $49 per month.

Does DunaHub require an annual contract?

No. Current subscriptions are month-to-month and can be cancelled according to the subscription terms.

Is the Free plan a limited-time trial?

No. The Free plan does not have a short trial expiration.

Is the CRM pipeline sold separately?

No. The visual pipeline is part of the DunaHub platform.

Is job scheduling an add-on?

No. Job scheduling is included according to the limits of the selected plan.

Are proposals included?

Yes. Proposal capacity and electronic-signature availability depend on the plan.

Is online booking included?

Yes. Booking is part of the platform, with plan-specific limits.

Is the Customer Portal an add-on?

No. The Customer Portal is part of DunaHub, subject to the selected plan’s limits.

Is a business website included?

DunaHub provides an auto-generated website according to the current plan configuration. Custom domains and advanced marketing websites may require a different service or package.

Are Google review requests included?

Yes. The Review Engine is included according to the current plan documentation.

Are automations included?

Starter includes basic stage automation. Pro includes multi-step drip sequences.

Is WhatsApp charged per message by DunaHub?

DunaHub does not apply a separate per-message platform fee for WhatsApp through its current connection model.

Do SMS messages cost extra?

Outgoing SMS messages may use prepaid credits.

Are online payments free?

Payment processing involves the applicable Stripe fees and DunaHub’s stated transaction fee.

Is QuickBooks Online included?

The eligible synchronization capability is included, but the business must maintain its own QuickBooks Online account.

Is managed advertising included in Starter or Pro?

No. The Growth Package is a separate optional managed marketing service.

Does the price increase when I hire another employee?

Not while the company remains within the user allowance of the plan. Pro includes unlimited users.

Can I import customers from another CRM?

Eligible plans support CSV lead imports.

Does DunaHub work on mobile?

Yes. DunaHub works through a responsive mobile browser. A native mobile app should not be assumed unless officially released.

Stop building your business from disconnected subscriptions

Your company should not need one subscription for leads, another for scheduling, another for invoices, and another fee every time a new employee needs access.

Create your free DunaHub account and manage your pipeline, customer communication, proposals, jobs, invoices, booking, portal, website, and follow-up in one connected platform.