Why automated follow-ups matter
Most leads don't convert on first contact. 80% require at least 5 follow-ups. Stage-based automations solve this: when you move a lead to "Quote Sent," DunaHub automatically sends an SMS 3 days later.
How DunaHub's stage automations work
- Trigger: moving a lead to a stage via drag-and-drop
- Channels: SMS (credits, primary US), email (free), WhatsApp (free, additional)
- Configurable delays: hours or days between messages
- Stop conditions: sequence stops if lead changes stage
- Templates with variables:
{lead.name}, {company.name}
- Cron: runs every 15 minutes
What it costs
- Free plan: no automations
- Starter ($9.90/month): basic follow-up (one message per stage)
- Pro ($49/month): multi-step drips (multiple messages with delays)
For comparison: DripJobs charges $97/month for drips. DunaHub includes them starting at Starter ($9.90/month).
How to set it up
- Settings → Automations → select a stage.
- Click "+ Add Message" → channel + delay + template.
- Pro: add more messages for multi-step sequences.
- Activate the automation.
Use cases
Plumbing company: $1,200 quote sent → automation sends SMS after 2 days → customer replies with question → plumber answers → customer books. Without the automation, the follow-up would have been forgotten.
Compliance & limits
- Free: no automations. Starter: basic. Pro: multi-step.
- SMS: 1 credit per message. Email/WhatsApp: free.
- Stop conditions: automatic when lead changes stage.
- Cron: every 15 minutes.
Last updated: June 9, 2026 · Feature name: Stage Automations