AI That Answers Your Leads — On Every Channel
Webchat, SMS, missed calls, WhatsApp — your AI assistant responds in seconds, 24/7. Included free. Others charge $399/mo.
Gutter Rock
Calgary, AB
4.9★ · 20 Google reviews · 307 leads · 50 jobs
Speed wins jobs you would otherwise lose
Leads message you on four channels, often after-hours. Slow replies — or none — go straight to your competitor.
A lead texted at 9 PM. You saw it at 7 AM. They already hired someone else. AI responds in 2 seconds — day or night.
Podium charges $399+/mo. Birdeye $299+/mo. DunaHub includes AI in the free plan — 50 responses/month, zero cost.
Webchat on your site, SMS on your phone, missed calls, WhatsApp — AI handles all of them from one inbox.
The numbers behind the feature
Built-in AI across every conversation channel, with predictable limits per plan.
2 sec
Average AI response time
Source: DunaHub internal data, June 2026
50/mo
Free AI responses included
Source: DunaHub Free plan
$0
Cost for the AI assistant — across every plan
Source: Included in all plans
4
Channels covered: webchat, SMS, phone, WhatsApp
Source: DunaHub
How it works
Turn on AI in Settings, pick the channels you want it on (webchat, SMS, phone, WhatsApp), and set your business context so the AI knows what to say.
When a lead messages, AI responds in 2 seconds with your business info and creates the lead in your pipeline automatically.
A keyword like "speak to someone" hands off to you — or just reply yourself and the AI pauses for 60 minutes.
AI included free — on every channel.
Same AI capability. A fraction of the price.
AI chat is a paid add-on at most platforms. At DunaHub it ships free, on every channel.
included in FreeDunaHub | Podium | Birdeye | Trengo | |
|---|---|---|---|---|
| Price | $0 — included in Free | $399+/mo | $299+/mo | $110–350/seat |
| AI on webchat | Add-on | Add-on | ✓ | |
| AI on SMS | ✓ | ✓ | — | |
| AI on missed calls | Premium | ✓ | — | |
| AI on WhatsApp | — | — | ✓ | |
| Monthly limit (Free) | 50 responses | No free tier | No free tier | No free tier |
| Lead auto-creation | ✓ | ✓ | Manual | |
| Handoff to human | ✓ keyword + grace | ✓ | ✓ | ✓ |
And AI is just one piece of the inbox
Your free account also includes the channels the AI runs on — at no extra cost.
FAQ
Is the AI really free?▾
Yes. The Free plan includes 50 AI responses per month at zero cost. Starter gives you 500, Pro gives you 2,000. No hidden fees, no add-on pricing.
What happens when I hit the monthly limit?▾
AI stops responding automatically, but leads still get a courtesy message ("We received your message and will reply soon"). You get an email notification so you can upgrade or respond manually.
Can AI answer questions about my business?▾
Yes. You set your business context (services, pricing, hours) in Settings → AI Assistant. The AI uses this to give accurate, helpful responses — not generic templates.
What if AI says something wrong?▾
AI hands off to a human when it detects keywords like "speak to someone" or "manager". You can also set a grace period — if you reply, AI pauses for 60 minutes so it does not step on your conversation.
Which channels does AI cover?▾
All four: webchat on your website, SMS/text messages, missed phone calls, and WhatsApp. You choose which channels to enable per organization.
AI for your leads — included free
No credit card. No add-on pricing. Turn it on in minutes.
Create your free account