Never miss a $1,200 job again — automatic text-back for missed calls
When you can't pick up, DunaHub texts the caller within seconds and drops a lead into your CRM. Free feature on every plan — only SMS credits metered.
Gutter Rock
Calgary, AB
“Most service contractors miss 6–8 calls a week. At ~$1,200 each, that's the cost of a paid platform — every single week.”
Every unanswered call is a job somebody else gets
Service buyers don't leave voicemail anymore. If you don't reply in seconds, they call the next contractor on the list.
60–80% of contractor calls go unanswered — busy on a job, after-hours, or driving
Average value of a missed service call is ~$1,200 in lost work
The caller is dialing your competitor within 30 seconds — voicemail won't save it
How it works
Connect your business number and forward calls to your cell (configurable 10–60s ring timeout)
When a call goes missed, busy, or no-answer, we instantly text the caller back from your number
A lead is created in your CRM with the call log — reply right from the unified inbox
Same recovery system. Free.
ServiceTitan and Podium price missed-call text-back like a premium add-on. DunaHub includes it on every plan — you only pay for the SMS itself.
$0 — includedDunaHub | ServiceTitan | Podium | |
|---|---|---|---|
| Text-back feature price | $0 — included | $199–297/mo | $399/mo |
| Auto SMS on missed call | ✓ | ✓ | |
| Call forwarding to your cell | ✓ | — | |
| Customizable text-back message | ✓ | ✓ | |
| Configurable ring timeout (10–60s) | Fixed | Fixed | |
| Auto-creates lead in CRM | ✓ | Manual | |
| Call logs | ✓ | ✓ | |
| SMS cost | $9 / 100 credits (metered) | Bundled in plan | Bundled in plan |
And missed-call text-back is just one channel
Your free account also includes the rest of the unified inbox — and the CRM that turns those texts into booked jobs.
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Contrate nosso serviço e tenha toda a plataforma inclusa. Ou, se preferir, fale com a gente pelo WhatsApp e te explicamos todos os detalhes.
Starter
- Gestão de 1 rede social
- 3 publicações por semana
- Criação de artes e legendas
- Criação de site
- Relatório mensal
- Plataforma DunaHub inclusa
Plus
- Gestão de 2 redes sociais
- 5 publicações por semana
- Artes + legendas + reels
- Criação de site
- Tráfego pago (Google + Meta)
- Relatório quinzenal
- Plataforma DunaHub inclusa
- Gestor de crescimento dedicado
Premium
- Gestão de 3 redes sociais
- Publicações diárias
- Artes + legendas + reels + stories
- Criação de site
- Tráfego pago avançado (Google + Meta + remarketing)
- Relatório semanal + call de alinhamento
- Plataforma DunaHub inclusa
- Gestor dedicado + estrategista
Agência tradicional
- Retainer de R$ 2.000–5.000/mês
- Verba de mídia cobrada à parte
- Leads entregues por e-mail ou planilha
- Você gerencia CRM, site e cobranças
- Sem dashboard unificado
DunaHub Crescimento
- A partir de R$ 590/mês
- Leads direto no seu CRM
- Site + faturas + agendamento inclusos
- Dashboard único para tudo
- Gestor dedicado
- Gestão de redes sociais
- Tráfego pago
Crie sua conta grátis e escolha o pacote, ou fale direto com a gente pelo WhatsApp.
FAQ
Is the missed-call text-back really free?▾
The feature is free on every plan. The only metered cost is the SMS itself — $9 per 100 credits, same as the rest of the SMS system.
How fast does the text go out?▾
Within seconds of the missed/busy/no-answer event from your phone carrier. The caller usually receives it before they've started dialing the next contractor.
Can I customize the text-back message?▾
Yes. Set it from Settings → Phone — for example: "Sorry we missed you! This is Mike from Acme HVAC. Reply here and I'll get back to you in a few minutes."
What number does the text come from?▾
Your business number — the same one they called. To the caller it looks like a normal text from your shop, not a third-party tool.
Does it work with my existing business number?▾
Yes — most contractors port their existing number into DunaHub. If you're not ready to port, you can use a forwarding setup so the text-back still triggers.
Can I set how long the phone rings before it's considered missed?▾
Yes — the ring timeout is configurable between 10 and 60 seconds. Most contractors set it around 20–25s.
Do missed calls become leads automatically?▾
Yes. Every missed call creates a lead with the caller's phone number and the call log, ready for follow-up in the CRM pipeline.
Where do I see the call history?▾
All inbound and outbound calls log to the lead's timeline — so even the calls you answered are tracked alongside SMS, email, and WhatsApp.
Stop losing jobs to missed calls — activate free
No monthly fee. No contract. You only pay for the SMS that recovers the job.
Create your free account