CRM for Pressure Washing Companies: Manage Leads, Quotes, Crews, and Payments With DunaHub

A pressure washing CRM helps contractors organize every opportunity from the first customer inquiry to the completed job, invoice, payment, and Google review.

Without a connected system, customer information often ends up spread across:

• missed calls;
• text messages;
• website forms;
• social media inboxes;
• spreadsheets;
• paper notes;
• personal phones;
• separate calendars;
• emailed estimates.

That may be manageable when the owner handles only a few jobs each week. As demand grows, the same approach creates missed follow-ups, scheduling conflicts, incomplete job notes, delayed invoices, and customers who never receive a response.

DunaHub connects the main steps of a pressure washing business in one workflow:

Lead → Property Details → Quote → Follow-Up → Scheduled Job → Crew Dispatch → Invoice → Payment → Review

The platform combines a visual pipeline, shared customer inbox, public forms, website chat, missed-call text-back, proposals, job scheduling, online booking, invoicing, customer portals, automated follow-up, and Google review requests.

Why does a pressure washing company need a CRM?

Pressure washing businesses usually receive leads from several channels.

A homeowner may:

• call after finding the company on Google;
• send driveway photos by text;
• request a quote through the website;
• ask about soft washing through live chat;
• respond to a Facebook or Instagram ad;
• request commercial pricing by email;
• return after a previous seasonal cleaning.

Each lead may require different information before the contractor can provide a price.

The business may need to confirm:

• property address;
• service area;
• surface type;
• approximate size;
• staining or organic growth;
• number of stories;
• water access;
• commercial or residential use;
• requested completion date;
• whether an in-person estimate is necessary.

A CRM keeps those details connected to the customer instead of scattered across several conversations.

The owner can quickly see:

• who just requested a quote;
• which customers still need to send photos;
• which properties require an estimate visit;
• which proposals are waiting for approval;
• which jobs are scheduled today;
• which crew is assigned;
• which invoices remain unpaid;
• which customers should receive a review request.

What problems can DunaHub help solve?

Leads disappear inside text messages

A homeowner sends driveway photos, receives a price, and says they will check their schedule.

The conversation moves down the inbox, and nobody follows up.

Calls are missed while the crew is working

The owner may be driving, moving hoses, operating equipment, or speaking with another customer.

The caller contacts another company before receiving a callback.

Quotes are inconsistent

One employee includes surface cleaning and another does not. Important exclusions remain unclear.

The schedule is spread across several calendars

The office uses one calendar while technicians receive job information through individual text messages.

Crews arrive without enough information

The assigned technician may not know about:

• gate access;
• water availability;
• fragile landscaping;
• additional surfaces;
• customer expectations;
• commercial access instructions.

Completed work is not invoiced immediately

The job is finished, but the invoice waits until someone returns to the office.

Reviews depend on memory

The customer compliments the work, but nobody sends the Google review link.

A connected CRM and field-service workflow helps the company create a repeatable process for each of these situations.

How should a pressure washing pipeline be organized?

The DunaHub CRM Pipeline displays each lead as a card on a visual Kanban board.

A practical pipeline for a pressure washing company may include:

1. New Inquiry;
2. Contacted;
3. Photos or Details Needed;
4. Estimate Visit;
5. Quote Sent;
6. Follow-Up;
7. Ready to Schedule;
8. Booked;
9. Completed;
10. Lost.

New Inquiry

The customer has just contacted the business through:

• phone;
• SMS;
• webchat;
• website form;
• email;
• referral;
• social media;
• advertising campaign.

Contacted

The team has replied and started qualifying the request.

Photos or Details Needed

The business is waiting for information such as:

• address;
• photos;
• surface measurements;
• number of stories;
• water access;
• service selection.

Estimate Visit

The property requires an in-person inspection before pricing.

Quote Sent

The customer has received the estimate or proposal.

Follow-Up

The quote remains open, but the customer has not made a decision.

Ready to Schedule

The customer has accepted the price and wants to proceed.

Booked

The date, time, crew, and scope have been confirmed.

Completed

The service has been finished.

Lost

The customer declined, hired another company, was outside the service area, or stopped responding.

The stages can be renamed, reordered, and recolored to match the company’s actual sales process.

What information should be collected from a pressure washing lead?

The first response should gather the information needed to decide whether the business can quote remotely or requires a site visit.

Useful details include:

• customer name;
• phone number;
• email;
• service address;
• city or ZIP code;
• residential or commercial property;
• requested surfaces;
• approximate size;
• property height;
• condition of the surface;
• preferred timing;
• water access;
• photos;
• lead source.

Requested surfaces might include:

• driveway;
• walkway;
• patio;
• deck;
• fence;
• siding;
• stucco;
• brick;
• retaining wall;
• pool deck;
• storefront;
• parking area;
• dumpster pad;
• building exterior.

A short first message could say:

Thanks for contacting us. Please send the property address, the surfaces you want cleaned, and a few clear photos so we can determine the next step.

Avoid asking 15 questions in the first message. Begin with the details that affect service eligibility and pricing.

How can public forms capture pressure washing leads?

DunaHub Public Forms can be shared through a direct link or embedded on the company website.

A pressure washing quote form may ask for:

• name;
• phone;
• email;
• service address;
• property type;
• surfaces to be cleaned;
• message.

When the form is submitted, DunaHub creates a lead automatically.

This eliminates the need to copy information from an email notification into a spreadsheet.

The form can also capture campaign data such as:

• source;
• medium;
• campaign.

That helps the business identify whether the lead came from:

• Google Ads;
• Facebook Ads;
• organic search;
• social media;
• a referral page;
• another campaign.

How can website chat generate more quote requests?

Some visitors are interested but do not want to complete a full form before asking a question.

They may want to know:

• Do you clean this type of siding?
• Do you offer soft washing?
• Can you remove oil stains?
• Do you serve my ZIP code?
• Can the work be completed while I am away?
• Do you provide commercial service?
• How quickly can you schedule?

The DunaHub Live Chat Widget adds a customizable chat bubble to the website.

The conversation appears in the same Unified Inbox used for supported SMS, email, and WhatsApp conversations.

The widget can:

• collect the visitor’s name and email;
• send an automatic reply;
• ask qualifying questions while the team is offline;
• create a CRM lead;
• save the transcript;
• support website conversion tracking.

A useful offline message could be:

Our team is currently away from the inbox. Please leave your name, service address, and the surfaces you want cleaned. We will follow up during business hours.

What happens when a pressure washing contractor misses a call?

Pressure washing contractors cannot always stop working to answer a phone.

With DunaHub Missed-Call Text-Back, the system sends an automatic SMS when the business call goes unanswered.

Example:

Sorry we missed your call! This is BrightWash Exteriors. Reply with the property address and the surfaces you need cleaned, and our team will follow up.

At the same time, DunaHub can:

• create or update the CRM lead;
• save the caller’s phone number;
• record the missed call;
• add the activity to the customer timeline;
• place the lead in the first pipeline stage;
• route the customer’s text reply into the Unified Inbox.

If the customer already exists, the new call is connected to the existing record instead of creating another duplicate lead.

Each automatic response uses one prepaid SMS credit.

How does the Unified Inbox help the office?

The DunaHub Unified Inbox gives the team one place to review supported customer conversations.

Depending on the company’s setup, the inbox can include:

• SMS;
• email;
• WhatsApp;
• website chat.

Consider this customer journey:

1. A homeowner calls;
2. The call is missed;
3. An automatic text is sent;
4. The homeowner replies with the address;
5. The office requests photos;
6. The customer emails additional information;
7. Another employee prepares the quote.

The second employee does not need to ask the customer to repeat the entire story. The conversation history remains connected to the lead.

A shared inbox also helps prevent two employees from sending different prices or instructions to the same customer.

How should pressure washing leads be qualified?

Not every inquiry should immediately receive a fixed price.

The company should confirm several factors.

Is the property inside the service area?

A lead outside the normal coverage area may require a travel charge or may not be accepted.

What surface needs cleaning?

Different surfaces may require different processes and expectations.

How large is the project?

The contractor may need measurements, property data, photos, or an estimate visit.

What is the current condition?

The surface may contain:

• normal dirt;
• algae;
• mildew;
• rust;
• oil;
• paint;
• heavy organic buildup;
• another type of staining.

The business should avoid guaranteeing complete removal before evaluating the condition.

Is the property one or multiple stories?

Height affects access, equipment, time, and scheduling.

Is water available?

The team should confirm whether the customer has an accessible water source when required by the company’s process.

Are there access restrictions?

Examples include:

• locked gates;
• restricted commercial hours;
• parked vehicles;
• pets;
• tenant access;
• loading zones;
• building-management requirements.

Does the customer need residential or commercial service?

Commercial work may require:

• a site visit;
• insurance documentation;
• recurring scheduling;
• specific access hours;
• a formal proposal.

After qualification, the lead can move to the correct pipeline stage.

How should photos be used during the quote process?

Photos can help the contractor understand the general scope before scheduling a visit.

Ask customers to provide:

• one wide photo of the complete area;
• closer photos of major stains;
• images showing access;
• multiple angles when necessary.

Do not rely on unclear close-up photos alone.

A photo may not accurately show:

• full square footage;
• surface condition;
• slope;
• hidden access issues;
• drainage;
• obstacles.

The company should explain when a quote is preliminary and when final pricing depends on an on-site review.

DunaHub proposals currently support text and line items rather than photo attachments, so images may remain in the connected communication channel or another approved company process.

How can DunaHub help create professional pressure washing quotes?

The DunaHub Visual Proposal system allows the business to create proposals with individual services, descriptions, quantities, and pricing.

Possible line items include:

• driveway surface cleaning;
• front walkway;
• rear patio;
• house wash;
• fence cleaning;
• deck cleaning;
• pool deck;
• storefront cleaning;
• commercial sidewalk;
• dumpster pad;
• recurring maintenance.

A proposal can show:

• customer;
• service descriptions;
• quantities;
• prices;
• total;
• terms;
• approval status.

The customer opens a public link and can approve or reject the proposal.

Starter and Pro include lightweight electronic approval with IP and browser information.

After approval, the proposal can be converted into a job without re-entering the same customer and service data.

What should a pressure washing proposal explain?

A good proposal should make the scope clear before work begins.

It may include:

• surfaces included;
• areas excluded;
• service method;
• preparation responsibilities;
• access requirements;
• water requirements;
• estimated timing;
• stain limitations;
• total price;
• payment terms;
• rescheduling conditions.

Avoid a vague line such as:

Pressure washing service — $800

A clearer line would be:

Surface cleaning of the concrete driveway and front walkway, including treatment of general organic buildup and final rinse.

The proposal should not guarantee that every stain will disappear unless the contractor can confidently make that commitment.

How can follow-up automations help close more quotes?

A customer may receive the quote and then become busy.

They may be:

• comparing contractors;
• checking their budget;
• waiting for another property owner;
• planning around weather;
• coordinating with tenants;
• deciding whether to add more surfaces.

Without a follow-up system, the quote can remain unanswered indefinitely.

With DunaHub Stage Automations, moving the lead into Quote Sent can trigger a message after a defined delay.

Example:

Hi {{lead.name}}, were you able to review the pressure washing quote? Let us know if you have questions or would like us to check the next available dates.

A later message might say:

We are organizing next week’s route. Would you still like to schedule the property cleaning?

Starter supports a basic stage automation. Pro supports multi-step follow-up sequences.

The lead must be moved when the customer approves, declines, or requests a later follow-up. Otherwise, the automation may send a message that no longer matches the situation.

How can jobs be scheduled and assigned?

Once the quote is approved, the company can create the service appointment in DunaHub Job Scheduling.

Each job may include:

• customer;
• service address;
• date;
• time;
• service type;
• total value;
• assigned technician;
• internal notes;
• current status.

The job can be viewed through:

• calendar;
• table;
• list;
• timeline.

Example:

Customer: Sarah Williams Service: Driveway, walkway, and patio cleaning Address: 425 Lakeview Drive Date: July 8 Time: 8:30 AM Crew: Anthony and Mark Notes: Side gate access; customer will move vehicles before arrival.

The job remains connected to the original lead, messages, proposal, invoice, and payment history.

What job statuses can a pressure washing team use?

The documented status flow includes:

• Scheduled;
• On the way;
• In progress;
• Completed;
• Cancelled.

Scheduled

The appointment has been confirmed and assigned.

On the way

The crew is traveling to the property.

Changing the status can trigger an SMS notification to the customer. The message uses one SMS credit.

In progress

The crew has begun the service.

Completed

The work has been finished.

When the Review Engine is enabled, marking the job completed starts the review-request workflow.

Cancelled

The appointment will not proceed.

Consistent status updates help the office know what is happening without calling each technician.

How does the “On my way” SMS improve the customer experience?

Customers may need time to:

• move vehicles;
• unlock gates;
• secure pets;
• notify tenants;
• provide access;
• prepare the property.

When the job moves to On the way, DunaHub can send an SMS to the customer.

This reduces questions such as:

• Are you still coming?
• When will the crew arrive?
• Should I open the gate?
• Do I need to be at the property?

The notification should not promise an exact arrival time unless the business can reliably meet it.

Can pressure washing customers book online?

Yes.

The DunaHub Online Booking page allows customers to:

1. Select a service;
2. Choose an available date and time;
3. Enter contact information;
4. Confirm.

The system then creates:

• a CRM lead;
• a scheduled job.

Online booking works best for services with clear eligibility, duration, and pricing.

Examples may include:

• small driveway cleaning;
• estimate visit;
• standard patio cleaning;
• maintenance inspection;
• commercial consultation.

Projects that depend heavily on size, condition, height, or staining may be better handled through a quote request rather than direct booking.

The current automatic booking confirmation is sent by email.

How should recurring commercial work be organized?

Commercial pressure washing may involve recurring service for:

• restaurants;
• retail centers;
• apartment buildings;
• offices;
• parking areas;
• property managers;
• homeowners associations;
• industrial properties.

The CRM can preserve:

• decision-maker information;
• property addresses;
• service scope;
• access instructions;
• previous proposals;
• invoices;
• payment history;
• service frequency;
• communication history.

A commercial pipeline might include:

1. New Commercial Lead;
2. Qualification;
3. Site Walk;
4. Proposal Sent;
5. Vendor Approval;
6. Scheduled;
7. Active Account;
8. Renewal;
9. Lost.

For repeat service, the company can create future jobs and maintain a consistent customer history.

DunaHub is useful for customer and job organization, but companies requiring complex recurring-route generation or advanced contract management may also need specialized tools.

How can field crews use DunaHub?

DunaHub works through a responsive mobile browser.

Authorized field users can review information such as:

• assigned job;
• address;
• service scope;
• customer notes;
• scheduled time;
• job value, when permitted;
• current status.

The crew can update the job from:

• Scheduled;
• On the way;
• In progress;
• Completed.

The company should still define internal permissions and responsibilities.

For example:

• office employees approve price changes;
• crews update operational status;
• customer complaints return to management;
• invoices are reviewed before sending;
• account settings remain restricted.

How should the company record job notes?

Useful operational notes may include:

• gate location;
• water connection;
• parking instructions;
• surfaces included;
• customer requests;
• commercial access hours;
• pets;
• areas to avoid;
• who will meet the crew.

Avoid vague notes such as:

Customer explained everything.

Another technician should be able to understand the job without calling the salesperson for basic details.

How can pressure washing invoices be sent?

After completing the service, the company can create a DunaHub Invoice.

The invoice may contain:

• customer;
• sequential invoice number;
• service line items;
• quantities;
• price;
• total;
• payment status.

The public invoice link can be sent by email or text.

Statuses include:

• Draft;
• Sent;
• Paid;
• Overdue.

For eligible U.S. Pro accounts, Stripe Connect allows customers to pay by card or ACH through the invoice page.

DunaHub applies a 1% platform fee to payments processed through Stripe Connect. Stripe’s processing fees remain separate.

Without Stripe Connect, the invoice can still be sent as an informational billing document.

Why should the invoice be sent promptly?

The best time to invoice is usually when the completed work is still fresh in the customer’s mind.

A practical workflow is:

1. Crew completes the job;
2. Technician changes the status;
3. Office confirms the final scope;
4. Invoice is created;
5. Customer receives the link;
6. Payment is tracked.

Sending the invoice on the same day reduces the risk of completed work remaining unbilled.

For commercial customers with agreed billing terms, the invoice can follow the contract or company process.

Can pressure washing invoices sync with QuickBooks?

Eligible U.S. organizations can use the DunaHub QuickBooks Online integration.

Supported customers, invoices, and eligible payments are sent from DunaHub to QuickBooks Online.

The synchronization is one-way:

DunaHub → QuickBooks Online

That allows the business to manage the operational customer journey in DunaHub while maintaining corresponding accounting records in QuickBooks.

Changes made only inside QuickBooks do not automatically update the original DunaHub record.

The company should define which system is used to create and update customer-facing invoices.

How does the Customer Portal help?

The DunaHub Customer Portal gives the customer a private link to view available records such as:

• proposals;
• invoices;
• payments;
• service history.

The customer does not need to create an account or install an application.

This can be useful for:

• repeat residential customers;
• property managers;
• commercial accounts;
• clients with several proposals or invoices.

Because access is provided through a unique link, the business should treat the portal URL as private.

How can DunaHub generate more Google reviews?

Pressure washing is a highly visual service.

A customer can see the difference immediately after the job, making completion a natural time to request feedback.

The DunaHub Google Review Engine can send a request 30 minutes after a job is marked Completed.

The request may be delivered through available channels such as:

• WhatsApp;
• email;
• SMS.

WhatsApp and email requests are included without a request limit. SMS uses one credit.

A simple review message could say:

Hi Sarah, thank you for choosing BrightWash Exteriors. We would appreciate your honest feedback about the service. You can leave a Google review here: [link]

The business should request reviews consistently and should not:

• offer rewards for positive reviews;
• create fake reviews;
• filter out unhappy customers;
• pressure customers to provide five stars;
• ask employees to impersonate clients.

How can review photos and before-and-after content support marketing?

DunaHub manages the customer relationship and review request, while the company can use its own approved process for storing project photos.

Before-and-after images may support:

• website galleries;
• Google Business Profile updates;
• social media;
• proposal examples;
• advertising creatives.

Always confirm that the company has permission before publishing identifiable customer properties or personal information.

Do not place customer addresses, vehicle plates, access codes, or private details in public marketing content.

How does the DunaHub website help a pressure washing business?

The DunaHub Auto Website creates a public page using the company’s organization information.

It can display:

• business name;
• logo;
• brand colors;
• services;
• contact information;
• Google rating and reviews;
• lead form;
• WhatsApp button;
• mobile-friendly layout.

A pressure washing company might list:

• house washing;
• driveway cleaning;
• patio cleaning;
• deck cleaning;
• fence cleaning;
• commercial exterior cleaning;
• recurring maintenance.

Form submissions enter the CRM pipeline automatically.

This connects the website to the sales process rather than sending requests to an inbox that nobody monitors.

How can the Growth Package help generate pressure washing leads?

The DunaHub Growth Package combines managed advertising with the CRM workflow.

It can include:

• Google Ads or Facebook Ads management;
• campaign setup;
• optimization;
• landing page;
• configured CRM;
• performance dashboard;
• reporting;
• dedicated growth support.

Pressure washing is listed among the recommended service niches for the package.

Leads generated through the campaign can enter the pipeline directly.

The connected workflow is:

Ad → Landing page → Lead → Quote → Follow-Up → Booked Job → Invoice

The service does not guarantee a fixed quantity of leads or jobs.

Performance depends on factors such as:

• market;
• service area;
• season;
• competition;
• advertising budget;
• offer;
• landing page;
• response time;
• follow-up;
• closing process.

What should a pressure washing company review every morning?

New inquiries

Confirm that every new phone, form, chat, and text lead received a response.

Details needed

Check which customers still need to provide:

• address;
• photos;
• measurements;
• service selection;
• access information.

Quotes waiting for approval

Identify proposals that need follow-up.

Today’s jobs

Review:

• addresses;
• crew assignments;
• scope;
• access notes;
• customer instructions;
• schedule.

Unpaid invoices

Confirm that completed jobs were invoiced and review outstanding payments.

A daily CRM review can take only a few minutes but prevents leads and tasks from being overlooked.

What should be reviewed weekly?

A weekly review should examine:

• new leads;
• lead sources;
• response times;
• estimate visits;
• quotes sent;
• quote acceptance;
• booked jobs;
• average job value;
• completed work;
• unpaid invoices;
• reviews requested;
• new reviews;
• lost opportunities;
• reasons for loss.

Questions might include:

• Are leads receiving quick responses?
• Are customers sending the requested photos?
• Are quotes remaining open too long?
• Which services generate the best jobs?
• Which ZIP codes produce unqualified requests?
• Are crews updating statuses?
• Are invoices being sent promptly?
• Are customers receiving review requests?

Example: residential driveway lead

1. A homeowner submits the website form;
2. DunaHub creates the lead;
3. The office requests the address and photos;
4. The lead moves to Details Needed;
5. The customer sends the images;
6. A proposal is created;
7. The customer approves online;
8. The proposal becomes a job;
9. A crew is assigned;
10. The customer receives the On my way SMS;
11. The driveway is cleaned;
12. The invoice is sent;
13. The review request follows.

Example: missed call during a job

1. A homeowner calls while the owner is operating equipment;
2. Nobody answers;
3. DunaHub sends an automatic text;
4. The caller replies with the property address;
5. A CRM lead is created;
6. The office asks which surfaces need cleaning;
7. The customer sends photos;
8. A quote is prepared;
9. Follow-up is scheduled;
10. The customer books.

The opportunity does not disappear into a recent-call list.

Example: commercial storefront cleaning

1. A property manager submits a request;
2. The lead enters the commercial pipeline;
3. A site walk is scheduled;
4. Access hours and surfaces are documented;
5. A formal proposal is sent;
6. The customer requests monthly service;
7. The proposal is approved;
8. Jobs are organized;
9. Invoices and service history remain connected;
10. Renewal is reviewed later.

Example: repeat residential customer

1. The company reviews customers served during the previous season;
2. A relevant reactivation message is sent;
3. The homeowner requests driveway and patio cleaning;
4. The previous address and history remain available;
5. A new proposal is prepared;
6. The job is scheduled and completed;
7. A new invoice and review request are created.

The customer does not need to explain the property from the beginning.

Which DunaHub plan fits a pressure washing business?

The current DunaHub Plans and Pricing use flat-rate company pricing.

Plan	Monthly price	Best fit
Free	$0	Owner-operators starting to organize leads and jobs
Starter	$9.90	Small teams needing higher operational capacity
Pro	$49	Growing companies needing unlimited users, multi-step automation, and online payments

Free

The Free plan currently includes:

• up to 50 total leads;
• 3 users;
• 10 jobs per month;
• 10 proposals per month without e-signature;
• 10 invoices per month;
• 10 online bookings per month;
• 10 active customer portals;
• 1 public form;
• visual pipeline;
• auto website;
• live chat;
• Google Review Engine;
• missed-call text-back with SMS credits.

Starter

Starter currently includes:

• unlimited leads;
• unlimited jobs;
• unlimited proposals;
• unlimited invoices;
• unlimited bookings;
• up to 5 users;
• up to 5 public forms;
• proposal e-signatures;
• email integration;
• basic automations.

Pro

Pro currently includes:

• unlimited users;
• unlimited forms;
• multi-step drip automations;
• Stripe Connect;
• eligible card and ACH payments;
• the operational tools included in Starter.

DunaHub does not add a separate per-user charge within each plan’s user allowance.

What does DunaHub not replace?

DunaHub combines CRM and field-service workflows, but it is not a replacement for every specialized system.

It does not automatically replace:

• accounting and tax software;
• payroll;
• chemical inventory controls;
• safety training systems;
• equipment maintenance software;
• GPS fleet tracking;
• advanced route optimization;
• complex commercial contract management;
• specialized measurement tools;
• workplace compliance systems.

A pressure washing company may use DunaHub alongside other tools when those functions are required.

Common mistakes to avoid

Leaving leads in personal phones

Customer information should remain accessible to the business.

Giving prices without enough scope

Confirm the property, surfaces, size, condition, and access.

Promising complete stain removal too early

Some stains require evaluation and may not respond fully to standard cleaning.

Creating too many pipeline stages

Keep the workflow clear enough for everyone to use.

Failing to update cards

An outdated CRM becomes another unreliable spreadsheet.

Forgetting quote follow-up

Many customers do not approve after only one message.

Scheduling without complete notes

Record access, water, surfaces, and customer instructions.

Failing to send invoices promptly

Completed jobs should enter a consistent billing workflow.

Requesting reviews selectively

Send review requests consistently without review gating.

Giving every user unrestricted access

Use individual accounts and remove former employees.

Pressure washing CRM setup checklist

• Create the DunaHub organization;
• Add business information and branding;
• Customize the sales pipeline;
• Import existing customers when appropriate;
• Create a quote-request form;
• Install the live chat widget;
• Configure the business phone;
• Enable missed-call text-back;
• Prepare first-response templates;
• Create proposal line items;
• Define estimating rules;
• Add standard services;
• Configure online booking where appropriate;
• Invite office and crew users;
• Define job-status responsibilities;
• Test the On my way SMS;
• Configure invoices;
• Connect Stripe when eligible;
• Connect QuickBooks when eligible;
• Add the Google review link;
• Test the Review Engine;
• Review the pipeline daily;
• Review performance weekly.

Summary: how does DunaHub help pressure washing companies?

DunaHub connects the complete customer journey for residential and commercial pressure washing businesses.

The company can use it to:

• capture leads from forms and website chat;
• recover unanswered calls with automatic SMS;
• organize opportunities in a visual pipeline;
• centralize customer conversations;
• collect property details;
• send professional proposals;
• automate quote follow-up;
• schedule and assign crews;
• notify customers when the team is on the way;
• track job status;
• create invoices;
• collect eligible online payments;
• sync supported records to QuickBooks;
• give customers access to proposals and invoices;
• request Google reviews;
• organize recurring and repeat work.

The workflow becomes:

Customer Inquiry → Property Details → Quote → Follow-Up → Scheduled Job → Crew Dispatch → Completed Service → Invoice → Payment → Review

Instead of managing each step through a different spreadsheet, phone, and calendar, the business maintains one connected customer history.

Frequently Asked Questions

Is DunaHub suitable for pressure washing companies?

Yes. The platform supports lead management, quoting, job scheduling, crew assignments, invoicing, reviews, and other workflows used by pressure washing contractors.

Can I manage residential and commercial leads?

Yes. You can use one customized pipeline or create separate workflows according to the features available in your plan.

Can leads enter automatically?

Yes. Leads can be created through public forms, website chat, online booking, missed calls, and the auto-generated website.

Can I request property photos?

You can request photos through the connected customer conversation. DunaHub proposals currently support text and line items rather than direct photo attachments.

Can I customize the sales stages?

Yes. Pipeline stages can be renamed, reordered, and recolored.

Can I send pressure washing proposals?

Yes. Proposals can contain services, descriptions, quantities, pricing, and approval links.

Can customers approve proposals online?

Starter and Pro include lightweight electronic approval and signature.

Can an approved proposal become a job?

Yes. Approved proposals can be converted into scheduled jobs.

Can I assign jobs to crews?

Yes. Each job can include a date, time, address, technician, service type, value, and notes.

Can technicians update job status?

Yes. Jobs can move through Scheduled, On the way, In progress, Completed, and Cancelled.

Does the customer receive an arrival notification?

Changing the job to On the way can send an SMS using one prepaid credit.

Can customers book online?

Yes. Online booking can create a lead and job automatically.

Is booking confirmation sent by text?

The current automatic booking confirmation is sent by email. Additional messaging workflows must be configured and tested separately.

Does DunaHub recover missed calls?

Yes. Missed-call text-back can send an SMS, create or update a lead, and log the call.

Does DunaHub include website chat?

Yes. The live chat widget is included on every plan with unlimited conversations.

Can I create and send invoices?

Yes. Invoices can include line items, totals, public links, and payment status.

Can customers pay online?

Eligible Pro accounts can connect Stripe for card and ACH payments. DunaHub’s 1% platform fee and Stripe’s fees apply.

Does DunaHub integrate with QuickBooks?

Eligible U.S. organizations can connect QuickBooks Online for one-way synchronization of supported customers, invoices, and payments.

Can DunaHub request Google reviews automatically?

Yes. When enabled, the Review Engine sends a request 30 minutes after a job is marked Completed.

Does DunaHub charge per technician?

No. Pricing is flat per company within the user limit of the selected plan.

Is there a free plan?

Yes. The Free plan costs $0 and does not expire.

Does DunaHub provide managed advertising?

The Growth Package offers managed Google or Facebook advertising, landing pages, CRM configuration, and reporting as a separate service.

Organize every pressure washing lead and job

Stop leaving quote requests in missed calls, texts, spreadsheets, and personal phones.

Create your free DunaHub account, customize your pressure washing pipeline, and manage each customer from the first inquiry to the paid job.