Free CRM for Contractors: DunaHub Plans, Pricing, and Features Compared

DunaHub offers a free CRM for contractors and two flat-rate paid plans designed for growing service businesses.

The current plans are:

• Free: $0;
• Starter: $9.90 per month;
• Pro: $49 per month.

The price is charged per company, not per user. Free supports up to three users, Starter supports up to five, and Pro includes unlimited users.

That means a contractor does not pay another monthly software fee every time an estimator, office employee, dispatcher, salesperson, or technician needs access.

The DunaHub Free plan includes a CRM pipeline, WhatsApp and SMS inbox, an auto-generated website, Google review requests, public forms, proposals, invoices, online booking, and job scheduling.

Starter removes the main operational limits and adds email integration, proposal e-signatures, and basic stage automations.

Pro adds unlimited users, unlimited forms, multi-step follow-up sequences, and Stripe Connect for online invoice payments.

How much does DunaHub cost?

The current DunaHub plans and pricing are:

Plan	Monthly price	Best suited for
Free	$0	Solo contractors and small teams getting organized
Starter	$9.90	Small service businesses that need unlimited daily operations
Pro	$49	Growing companies that need more users, advanced automations, and online payments
Growth Package	From $490	Contractors that also want managed lead generation

Free, Starter, and Pro provide access to the software platform.

The DunaHub Growth Package is a separate managed marketing service that can include Google and Facebook ads, a landing page, CRM configuration, tracking, and campaign reporting.

Does DunaHub charge per user?

No.

DunaHub uses flat-rate company pricing.

Plan	Included users	Additional per-user charge
Free	3	None
Starter	5	None
Pro	Unlimited	None

A Starter company can give access to five team members and continue paying $9.90 per month.

For example, those five users could be:

• the owner;
• an office administrator;
• an estimator;
• a dispatcher;
• a technician.

The monthly price does not increase when the second, third, fourth, or fifth user is added.

Pro removes the user limit entirely.

This is especially useful for contractors that need the CRM to be used by both office and field employees.

What does flat-rate pricing mean?

Flat-rate pricing means the subscription price is determined by the selected company plan rather than multiplied by the number of users.

Suppose another system charges $50 per user.

Team size	Price per user	Monthly software cost
1 user	$50	$50
3 users	$50	$150
5 users	$50	$250
10 users	$50	$500

Under that model, every new employee increases the software bill.

With DunaHub, the company selects a plan based on its required features and limits.

There is still a maximum number of users on Free and Starter, but no separate seat charge is added for each person.

Is the DunaHub Free plan really free?

Yes.

The Free plan costs $0 and does not expire.

It is not a seven-day or 14-day trial that automatically converts into a paid subscription.

A credit card is not required to begin using the Free plan.

A contractor can create an account, organize leads, invite a small team, schedule jobs, send proposals, issue invoices, publish a website, and collect Google reviews without starting a paid subscription.

The plan does have usage limits, but the account does not begin charging automatically when a trial period ends.

What is included in the Free plan?

The Free plan includes the core features needed to manage a small service business.

Free plan total limits

Some limits are cumulative and do not reset each month.

Resource	Free limit
Leads	50 total
Users	3
Public forms	1
Active customer portals	10

The 50-lead limit applies to the total number of leads stored in the CRM.

The 10-customer portal limit applies to active portal links. Revoking an old portal token releases that slot for another customer.

Free plan monthly limits

Other limits reset on the first day of each month.

Resource	Free monthly limit
Jobs	10
Proposals	10
Invoices	10
Online bookings	10

Online bookings automatically create jobs, so the business should monitor both activities together.

For example, a contractor might use the monthly allowance through:

• 6 manually created jobs;
• 4 customer bookings;
• 10 total service jobs.

Features included without a monthly activity limit

The Free plan also includes:

• visual CRM pipeline;
• WhatsApp and SMS in the Unified Inbox;
• unlimited Google review requests;
• auto-generated contractor website;
• one public lead form;
• CSV import and export;
• customer history;
• lead scoring;
• customer portal access within the active-token limit.

SMS messages still require prepaid credits because carrier delivery has a separate cost.

What is not included in Free?

The Free plan does not include:

• stage-based follow-up automations;
• email synchronization through IMAP and SMTP;
• proposal e-signatures;
• Stripe Connect;
• online invoice payments;
• more than three users;
• unlimited jobs, proposals, invoices, or bookings;
• more than one public form.

A contractor can still create proposals and invoices within the monthly limit. The advanced approval, automation, email, and payment features require a paid plan.

Who should use the Free plan?

Free can be enough for:

• solo contractors;
• new service businesses;
• part-time operators;
• seasonal companies;
• teams with one to three people;
• businesses leaving spreadsheets;
• companies with fewer than 50 active CRM leads;
• contractors completing fewer than 10 jobs per month.

For example, a solo handyman completing six jobs per month could use Free to:

1. Capture customer information;
2. Organize opportunities in the pipeline;
3. Schedule jobs;
4. Create proposals;
5. Issue invoices;
6. Request Google reviews;
7. Publish a free website;
8. Give recurring clients portal access.

There is no reason to upgrade until the business needs higher limits or paid features.

What happens when a Free limit is reached?

Existing data is not deleted.

When a limit reaches 100%, DunaHub blocks the creation of additional records of that type until the limit resets or the company upgrades.

The system uses usage indicators:

• below 80%: normal usage;
• 80% or more: yellow warning;
• 100%: red warning and creation disabled.

For example, after the tenth monthly proposal, the company cannot create another proposal on Free during that month.

The existing proposals remain available.

When the public booking limit is reached, the booking page displays a temporarily unavailable message along with the business contact information.

The customer is not allowed to confirm a booking that cannot be added to the account.

What is included in Starter?

Starter costs $9.90 per month.

It is designed for small service companies that have outgrown Free but do not need unlimited users or advanced multi-step automations.

Feature	Starter
Leads	Unlimited
Jobs	Unlimited
Proposals	Unlimited
Invoices	Unlimited
Online bookings	Unlimited
Customer portals	Unlimited
Users	Up to 5
Public forms	Up to 5
Google Review Engine	Unlimited
Auto website	Included
Email IMAP/SMTP	Included
Proposal e-signature	Included
Automations	Basic
Stripe Connect	Not included

Starter removes the limits most likely to interrupt daily operations.

A company can continue adding leads, scheduling jobs, creating proposals, and issuing invoices without reaching a monthly usage ceiling.

What are basic automations on Starter?

Starter allows one automatic action per pipeline stage.

For example:

1. A contractor sends an estimate;
2. The lead moves to Proposal Sent;
3. DunaHub waits three days;
4. The customer receives a follow-up message.

The message can use an available channel such as:

• WhatsApp;
• email;
• SMS.

Starter supports a single message connected to the stage.

For a sequence containing several messages at different intervals, the company needs Pro.

Learn more about stage-based follow-up automations.

Does Starter include email integration?

Yes.

Starter and Pro allow the business to connect an email account through IMAP and SMTP.

This can bring customer emails into the DunaHub Unified Inbox alongside WhatsApp and SMS conversations.

Email integration is useful for:

• estimate requests;
• commercial customers;
• proposal discussions;
• detailed project instructions;
• preserving communication history;
• keeping messages connected to CRM records.

Free does not include IMAP and SMTP synchronization.

Does Starter include proposal e-signatures?

Yes.

Starter and Pro allow customers to approve visual proposals online.

The approval record can include information such as:

• date and time;
• IP address;
• browser or user-agent details.

This provides a practical approval process for normal contractor estimates and service proposals.

It should not be presented as a replacement for specialized legal-signature systems when a contract requires certificates, identity verification, witnesses, notarization, or industry-specific compliance.

Who should choose Starter?

Starter is generally the best fit when the business:

• has more than 50 CRM leads;
• completes more than 10 jobs per month;
• sends more than 10 proposals or invoices;
• needs unlimited online bookings;
• has up to five users;
• wants to connect business email;
• needs proposal approval records;
• wants one basic follow-up automation per stage;
• does not need Stripe Connect.

Consider a residential cleaning company with:

• one owner;
• two office employees;
• two crew leaders;
• 200 customers;
• 80 monthly jobs;
• recurring invoices.

The Free limits would be too restrictive.

Starter supports all five users and unlimited operational activity for $9.90 per month.

What is included in Pro?

Pro costs $49 per month.

It includes the core Starter features and adds tools for larger teams and more automated sales processes.

Feature	Pro
Leads	Unlimited
Jobs	Unlimited
Proposals	Unlimited
Invoices	Unlimited
Online bookings	Unlimited
Customer portals	Unlimited
Users	Unlimited
Public forms	Unlimited
Google Review Engine	Unlimited
Auto website	Included
Email IMAP/SMTP	Included
Proposal e-signature	Included
Automations	Multi-step drip sequences
Stripe Connect	Included
DunaHub payment fee	1% per processed payment

Pro is designed for companies that need more than five users, several campaign forms, longer follow-up sequences, or online payments through DunaHub invoices.

What are multi-step drip automations?

Multi-step automations allow one pipeline stage to trigger several messages over time.

For example, when a lead enters Proposal Sent:

After one day

Hi Sarah, we wanted to confirm that you received your proposal.

After three days

Have you had a chance to review the scope and pricing? We can answer any questions.

After seven days

Are you still interested in scheduling the project? We can check our next available dates.

When the customer approves and the lead moves to Ready to Schedule, the old Proposal Sent sequence stops.

That prevents outdated follow-up messages from continuing after the situation changes.

Does Pro include unlimited users?

Yes.

Pro has no user limit.

A growing contractor can create individual accounts for:

• owners;
• office administrators;
• sales representatives;
• estimators;
• dispatchers;
• technicians;
• project managers;
• finance staff.

The monthly subscription remains $49.

Unlimited users should not mean that employees share one password. Each authorized person should have an individual login.

Removing access for former employees is also an important security practice.

Does Pro include online payments?

Yes.

Pro includes Stripe Connect for invoices and online payments.

After the contractor connects a Stripe account, eligible invoices can include a payment button.

The customer can pay using supported card or bank-payment options.

Funds are directed to the contractor’s connected Stripe account.

DunaHub applies a 1% platform fee to payments processed through the feature. Stripe processing fees are separate.

Without Stripe Connect, a DunaHub invoice can still be created and sent, but it functions as an informational billing document without the online Pay Now option.

Who should choose Pro?

Pro is generally suitable when the company:

• needs more than five users;
• wants unlimited public forms;
• uses several advertising or service funnels;
• needs multi-step follow-up;
• wants online invoice payments;
• has both office and field teams;
• wants to automate more of the sales process;
• needs one flat subscription while adding employees.

For example, a home-service company may have:

• 1 owner;
• 2 office administrators;
• 3 estimators;
• 8 technicians;
• 1 finance employee.

That is 15 users.

Pro allows all 15 to have access without multiplying the subscription price by 15.

Complete DunaHub plan comparison

Feature	Free	Starter	Pro
Monthly price	$0	$9.90	$49
Leads	50 total	Unlimited	Unlimited
Jobs	10/month	Unlimited	Unlimited
Proposals	10/month	Unlimited	Unlimited
Proposal e-signature	No	Yes	Yes
Invoices	10/month	Unlimited	Unlimited
Online bookings	10/month	Unlimited	Unlimited
Active customer portals	10	Unlimited	Unlimited
Users	3	5	Unlimited
Public forms	1	5	Unlimited
Review Engine	Unlimited	Unlimited	Unlimited
Auto website	Included	Included	Included
WhatsApp and SMS inbox	Included	Included	Included
Email IMAP/SMTP	No	Included	Included
Automations	No	Basic	Multi-step
Stripe Connect	No	No	Included
Per-user fee	None	None	None

How should contractors choose a plan?

The right plan depends on the company’s current operation rather than its long-term ambitions alone.

Choose Free when:

• the team has one to three users;
• the CRM contains fewer than 50 leads;
• the company completes fewer than 10 monthly jobs;
• one lead form is enough;
• advanced automation is not needed;
• the contractor wants to start without a credit card.

Choose Starter when:

• monthly limits are interrupting work;
• the team has up to five users;
• unlimited leads and jobs are needed;
• the business wants email synchronization;
• proposal e-signatures are needed;
• one automatic follow-up per stage is enough;
• online Stripe payments are not required.

Choose Pro when:

• the team has more than five users;
• unlimited users are important;
• the company needs several public forms;
• multi-step follow-up is required;
• online invoice payments are needed;
• the business wants more automation without per-seat pricing.

Which plan is best for a solo contractor?

A solo contractor should normally begin with Free unless the usage limits are already too low.

Free can support:

• lead organization;
• pipeline management;
• proposals;
• jobs;
• invoices;
• online booking;
• review requests;
• customer portals;
• an auto-generated website.

An upgrade becomes useful when the contractor:

• reaches 50 leads;
• exceeds 10 monthly jobs;
• needs email integration;
• wants automated follow-up;
• needs e-signatures;
• wants online payments.

Starting with Free allows the contractor to confirm that the workflow fits the business before paying for additional capacity.

Which plan is best for a five-person service company?

Starter is usually the most practical option for a team of up to five users.

For $9.90 per month, the business receives:

• unlimited leads;
• unlimited jobs;
• unlimited proposals;
• unlimited invoices;
• unlimited bookings;
• unlimited portals;
• five public forms;
• email integration;
• e-signatures;
• basic automations.

The price does not change when all five users are added.

Which plan is best for a growing contractor?

Pro is the strongest fit when the business has more than five users or needs advanced workflow features.

Its main advantages are:

• unlimited users;
• unlimited forms;
• multi-step automations;
• Stripe Connect;
• online payment capability;
• unlimited operational activity.

A growing company can add technicians, estimators, and office staff without buying a new subscription seat for each person.

Are there contracts or long-term commitments?

No.

DunaHub subscriptions are month-to-month.

The company can cancel at any time.

After cancellation, paid features remain available until the end of the billing period that has already been paid.

For example:

• subscription renews on July 5;
• company cancels on July 12;
• paid access remains active until the end of that billing cycle;
• the next renewal does not occur.

Canceling the subscription and permanently deleting the organization are separate actions.

Are annual plans available?

Not currently.

The available subscriptions are billed monthly.

DunaHub does not currently advertise an annual commitment, annual prepayment, or annual discount.

Businesses should use the current monthly prices when planning software costs.

How do you upgrade a DunaHub plan?

The upgrade can be completed inside the platform.

1. Open Settings;
2. Select Subscription;
3. Choose Starter or Pro;
4. Enter the credit-card information;
5. Confirm the subscription.

The new plan activates immediately after successful payment.

The business does not need to create another organization or manually migrate data.

Existing leads, proposals, jobs, invoices, forms, and customer records remain in the same account.

What should a company check before downgrading?

Before moving to a smaller plan, review:

• current number of users;
• total leads;
• public forms;
• active automations;
• connected email;
• Stripe Connect;
• customer portals;
• monthly jobs;
• proposals;
• invoices;
• online bookings.

Features that are not included in the lower plan may stop working after the current paid billing period ends.

Exporting important records and reviewing active workflows before downgrading is a sensible precaution.

Are there additional costs?

Some services have separate usage or transaction costs.

SMS credits

SMS delivery uses prepaid credits because mobile carriers charge for message delivery.

An SMS credit may be used for:

• customer messages;
• automatic follow-ups;
• arrival notifications;
• review requests sent by text.

WhatsApp and email do not use SMS credits.

Payment-processing fees

Online payments through Stripe Connect involve:

• DunaHub’s 1% platform fee;
• Stripe’s separate processing fee.

These fees apply when a payment is processed, not when an invoice is simply created.

Growth Package

Managed lead generation is not included in the $49 Pro subscription.

The Growth Package begins at $490 per month and has its own advertising-budget structure.

Third-party business expenses

A contractor may also pay separately for services such as:

• professional email;
• domain registration;
• telephone service;
• advertising platforms;
• accounting software;
• payment processing;
• external integrations.

Those expenses are not automatically included in the CRM subscription.

Does flat-rate pricing mean everything is unlimited?

No.

Flat-rate pricing means the subscription is not multiplied by the number of users.

Each plan can still have limits.

Free limits:

• 50 total leads;
• 3 users;
• 10 monthly jobs;
• 10 monthly proposals;
• 10 monthly invoices;
• 10 monthly bookings;
• 1 public form;
• 10 active customer portals.

Starter removes the major operational limits but continues to allow a maximum of five users and five public forms.

Pro offers the highest limits and unlimited users.

The distinction is:

• No per-user fee: adding an allowed user does not change the price.
• User limit: the plan may still restrict how many users can be added.

Will the business lose data after reaching a limit?

No.

When a limit is reached, DunaHub blocks additional creation rather than deleting existing information.

The business can continue reviewing its current records.

Data can also be exported.

This allows the company to retain control of its information even when it decides not to upgrade immediately.

Does DunaHub replace every business system?

DunaHub combines several CRM and field-service workflows, including:

• leads;
• pipeline;
• WhatsApp;
• SMS;
• email;
• proposals;
• jobs;
• online booking;
• invoices;
• payments;
• customer portals;
• review requests;
• public forms;
• website;
• follow-up automation.

It should not automatically be treated as a replacement for:

• accounting software;
• payroll;
• tax-filing systems;
• advanced construction project management;
• specialized legal-signature platforms;
• industry-specific compliance systems;
• complex enterprise resource planning tools.

The right technology stack depends on the size and requirements of the business.

How much does DunaHub cost per team member?

DunaHub is officially priced per company, but the average cost per user can illustrate the value of flat-rate pricing.

Starter with five users

• Monthly subscription: $9.90;
• Users: 5;
• Average cost: $1.98 per user.

Pro with 10 users

• Monthly subscription: $49;
• Users: 10;
• Average cost: $4.90 per user.

Pro with 20 users

• Monthly subscription: $49;
• Users: 20;
• Average cost: $2.45 per user.

These calculations do not change the official pricing model. They only show how the average cost decreases when more employees use the same company plan.

When is it time to upgrade?

An upgrade usually makes sense when the current plan blocks an activity that affects sales or service delivery.

Common signs include:

• the company cannot add new leads;
• more than 10 monthly jobs are needed;
• proposal creation is blocked;
• online booking becomes unavailable;
• the team needs more user accounts;
• customer email should be synchronized;
• follow-ups are being forgotten;
• several campaign forms are required;
• customers need online payment options;
• active portal limits are restricting service.

The goal is not to choose the most expensive plan.

The goal is to use the lowest-cost plan that supports the company’s real operation.

Plan selection checklist

Team

• How many people need access?
• Will the team grow soon?
• Does each person need an individual login?

Leads

• How many contacts are currently stored?
• How many new leads arrive each month?
• Will customer records be imported?

Operations

• How many jobs are completed monthly?
• How many proposals are sent?
• How many invoices are issued?
• Do customers book online?

Communication

• Does the company use WhatsApp?
• Is SMS required?
• Does business email need to be connected?
• Are automatic follow-ups needed?

Sales and payments

• Does the business need proposal e-signatures?
• Are multi-step follow-up sequences required?
• Should customers pay invoices online?
• Is Stripe Connect needed?

Lead capture

• How many public forms are required?
• Are there several services or advertising campaigns?
• Is managed lead generation needed?

The answers will usually make the appropriate plan clear.

Summary: which DunaHub plan should you choose?

DunaHub offers three flat-rate CRM plans for contractors.

Free — $0

Best for solo contractors and very small teams.

Includes:

• 50 total leads;
• 3 users;
• 10 monthly jobs;
• 10 monthly proposals;
• 10 monthly invoices;
• 10 monthly bookings;
• 1 public form;
• 10 active customer portals;
• CRM pipeline;
• WhatsApp and SMS inbox;
• auto website;
• unlimited Google review requests.

Starter — $9.90 per month

Best for teams with up to five users that need unlimited daily operations.

Includes:

• unlimited leads;
• unlimited jobs;
• unlimited proposals;
• unlimited invoices;
• unlimited bookings;
• unlimited customer portals;
• 5 public forms;
• email integration;
• proposal e-signatures;
• basic stage automation.

Pro — $49 per month

Best for growing service companies.

Includes:

• unlimited users;
• unlimited public forms;
• multi-step automations;
• Stripe Connect;
• online invoice payments;
• unlimited core operational activity.

All plans use flat-rate company pricing.

There are no additional per-user fees, no long-term contracts, and no annual billing option at this time.

Frequently Asked Questions

Does DunaHub have a free plan?

Yes. Free costs $0 and does not expire.

Is a credit card required for Free?

No.

How much does Starter cost?

Starter costs $9.90 per month.

How much does Pro cost?

Pro costs $49 per month.

Does DunaHub charge per user?

No. Pricing is flat per company.

How many users are included?

Free includes 3 users, Starter includes 5, and Pro includes unlimited users.

How many leads can Free store?

Free stores up to 50 total leads.

How many jobs are included on Free?

Free includes 10 jobs per month.

When do monthly limits reset?

The Free monthly limits reset on the first day of each month.

Are existing records deleted when a limit is reached?

No. Additional creation is blocked, but existing records remain available.

Does Free include a website?

Yes. The auto-generated website is included on every plan.

Does Free include Google review requests?

Yes. The Review Engine is unlimited across all plans.

Which plans include email synchronization?

Starter and Pro include IMAP and SMTP email integration.

Which plans include proposal e-signatures?

Starter and Pro.

Which plans include automations?

Starter includes basic stage automation. Pro includes multi-step drip sequences.

Which plan includes online payments?

Pro includes Stripe Connect.

Are Stripe fees included in the subscription?

No. DunaHub applies a 1% platform fee, and Stripe charges separate processing fees.

Are annual plans available?

Not currently.

Can the subscription be canceled at any time?

Yes. Plans are month-to-month with access continuing through the paid billing period.

Is the Growth Package included with Pro?

No. Managed lead generation is a separate service.

Start with the free contractor CRM

Want to organize leads, estimates, jobs, invoices, and customer communication without committing to another monthly bill?

Create your free DunaHub account, invite your team, and begin with the Free plan. You can upgrade inside the platform when your business needs higher limits or advanced features.