CRM for Gutter Cleaning Companies: Manage Leads, Jobs, Payments, and Reviews With DunaHub

A gutter cleaning CRM helps a contractor organize every customer from the first phone call or website request to the completed job, payment, and Google review.

Without a central system, a gutter cleaning company may depend on:

• text messages;
• call history;
• spreadsheets;
• paper notes;
• personal cell phones;
• separate calendars;
• emailed estimates;
• memory.

That may work when the owner handles only a few jobs. As demand grows, leads get forgotten, estimates receive no follow-up, addresses are copied incorrectly, and crews arrive without the full job details.

DunaHub connects the main stages of a gutter cleaning business in one workflow:

Lead → Qualification → Quote → Follow-Up → Scheduled Job → Service Completed → Invoice → Review Request

The platform includes a visual CRM pipeline, shared inbox, missed-call text-back, website forms, online booking, visual proposals, job scheduling, invoices, online payments, customer portals, and Google review requests.

Why does a gutter cleaning company need a CRM?

Gutter cleaning is a local service business with a fast-moving sales process.

A homeowner may contact several companies on the same day. They may want to know:

• whether you serve their area;
• whether you work on one- or two-story homes;
• how pricing is calculated;
• whether downspouts are included;
• when the next appointment is available;
• whether they need to be home;
• whether debris is removed;
• whether minor repairs can be identified;
• how they can pay.

The contractor must collect enough information to provide an answer, prepare an estimate, and schedule the work.

A CRM helps the business see:

• which homeowners just contacted the company;
• which leads still need a response;
• who sent photos or an address;
• which quotes have been delivered;
• which customers need follow-up;
• which jobs have been approved;
• who is scheduled today;
• which invoices remain unpaid;
• which completed customers should receive a review request.

Without that visibility, the owner may generate leads but still lose revenue through disorganization.

What is the difference between a spreadsheet and a gutter cleaning CRM?

A spreadsheet stores rows of information.

A CRM manages the relationship and the next action.

Spreadsheet	Gutter cleaning CRM
Stores customer names and numbers	Creates a complete customer record
Depends on manual updates	Tracks movement through sales stages
Conversations remain elsewhere	Messages stay connected to the lead
Follow-up depends on memory	Follow-up can be scheduled or automated
Jobs may live in another calendar	Approved work connects to scheduling
Estimates are separate files	Proposals remain linked to the customer
Reports require formulas	Pipeline activity is visible
Several copies may exist	The team uses one shared system

The important question is not only:

Do we have the customer’s phone number?

It is:

What has already happened, and what does our team need to do next?

What problems can DunaHub help a gutter cleaning business solve?

Missed calls while working

A technician cannot safely answer the phone while on a ladder, moving equipment, or completing a job.

The caller may immediately contact another company.

Leads scattered across different channels

One homeowner calls, another sends a text, another fills out a form, and another uses website chat.

The company needs one place to organize them.

Incomplete customer information

The team may have a phone number but no address, property height, requested service, or access notes.

Quotes without follow-up

A homeowner receives a price but does not make a decision immediately.

Nobody contacts them again.

Schedule confusion

The owner knows a job was booked but forgets which technician was assigned or what the customer requested.

Customers asking when the crew will arrive

The office receives repeated calls because the customer has no update.

Invoices sent late

The crew completes the work, but billing is postponed until the owner returns to the office.

Reviews requested inconsistently

Happy customers say they are satisfied, but the team forgets to send the Google review link.

How should a gutter cleaning pipeline be organized?

The DunaHub CRM Pipeline displays each opportunity as a card on a visual Kanban board.

A practical gutter cleaning pipeline may include:

1. New Lead;
2. Contacted;
3. Information Needed;
4. Quote Sent;
5. Follow-Up;
6. Ready to Schedule;
7. Booked;
8. Completed;
9. Lost.

New Lead

The customer has just contacted the company through:

• phone;
• SMS;
• website form;
• webchat;
• email;
• referral;
• Google Business Profile;
• social media.

Contacted

The team has sent the first response or returned the call.

Information Needed

The contractor still needs details such as:

• service address;
• property type;
• number of stories;
• photos;
• gutter condition;
• access information;
• requested service.

Quote Sent

The customer has received pricing or a formal proposal.

Follow-Up

The quote remains open, but the customer has not approved or declined.

Ready to Schedule

The customer wants to proceed and needs an appointment.

Booked

The date, time, and assigned technician are confirmed.

Completed

The cleaning has been performed.

Lost

The customer declined, hired another company, was outside the service area, or stopped responding.

The stages can be renamed, reordered, and recolored to match the company’s real sales process.

What information should be collected from a gutter cleaning lead?

The first conversation should gather enough information to determine the next step.

Useful details may include:

• customer name;
• phone number;
• email;
• property address;
• city or ZIP code;
• residential or commercial property;
• number of stories;
• detached garage or additional structure;
• gutter cleaning, downspout cleaning, repair, or inspection;
• visible overflowing or leaking areas;
• access restrictions;
• preferred timing;
• photos, when available;
• lead source.

Avoid turning the first message into a long interview.

Start with the details that determine whether the company can serve the property.

For example:

Thanks for contacting us. Please send the property address, let us know whether it is one or two stories, and tell us if you need full gutter cleaning or help with a specific area.

How can public forms capture gutter cleaning leads?

DunaHub Public Forms can be shared through a direct link or embedded on the company website.

A gutter cleaning request form may include:

• name;
• phone;
• email;
• service address;
• property height;
• requested service;
• message.

When the homeowner submits the form, a lead is created in the CRM.

This prevents the office from manually copying the request from an email into a spreadsheet.

The form can also capture campaign information such as UTM source, medium, and campaign, helping the company identify where the lead originated.

How can live chat help a gutter cleaning website?

Some homeowners hesitate before completing a form because they have one question.

They may ask:

• Do you serve my neighborhood?
• Do you clean downspouts?
• Can you work while I am not home?
• Can I send photos?
• Do you clean detached garages?
• How soon can you come?

The DunaHub Live Chat Widget adds a customizable chat bubble to the website.

Conversations appear in the Unified Inbox beside other supported communication channels.

The widget can:

• collect the visitor’s name and email;
• send an automatic first reply;
• ask questions while the team is offline;
• create a CRM lead;
• save the conversation transcript;
• support website conversion tracking.

This keeps website questions connected to the sales process instead of leaving them inside a separate chat application.

What happens when the company misses a call?

Gutter cleaning contractors often miss calls because they are:

• driving;
• working at height;
• using equipment;
• speaking with another customer;
• outside business hours.

With Missed-Call Text-Back, DunaHub can automatically send an SMS within seconds when a business call is not answered.

Example:

Sorry we missed your call! This is ClearFlow Gutters. Reply with the property address and whether you need gutter cleaning, downspout cleaning, or repair.

DunaHub also:

• creates or updates the CRM lead;
• records the missed call;
• attaches the call to the customer timeline;
• places the lead in the first pipeline stage;
• routes the customer’s SMS reply into the Unified Inbox.

If the phone number already belongs to a customer, the call is added to the existing history instead of creating another duplicate lead.

Each automatic text uses one prepaid SMS credit.

How does the Unified Inbox help the office team?

The DunaHub Unified Inbox keeps supported customer conversations in one workspace.

Depending on the connected channels and plan, the team can manage:

• WhatsApp;
• SMS;
• email;
• webchat.

This helps when several people participate in customer service.

For example:

1. A homeowner calls and receives a missed-call text;
2. The homeowner replies by SMS;
3. The office requests photos;
4. An estimator reviews the details;
5. The customer later emails a question;
6. Another employee continues the conversation.

Instead of asking the customer to repeat everything, the team can review the existing history.

How should gutter cleaning leads be qualified?

Not every inquiry is ready to become a job.

The company should confirm:

Service area

Is the property inside the company’s normal coverage?

Property height

Can the team safely serve the number of stories involved?

Requested service

Does the homeowner need:

• full gutter cleaning;
• downspout clearing;
• partial cleaning;
• minor repair;
• gutter guard inspection;
• another service?

Access

Are there gates, decks, power lines, landscaping obstacles, locked areas, or other restrictions?

Timing

Does the customer need routine service or urgent attention?

Pricing method

Can the company quote from the address and photos, or is a site visit required?

After qualification, the lead can move to the correct stage.

How can DunaHub help with estimates and proposals?

Simple gutter cleaning jobs may receive a straightforward price.

Larger or combined jobs may need a formal proposal.

The DunaHub Visual Proposal system allows the contractor to create line items such as:

• complete gutter cleaning;
• downspout clearing;
• detached garage cleaning;
• minor corner sealing;
• debris removal;
• additional service area.

The proposal can include:

• service name;
• description;
• quantity;
• price;
• terms;
• approval status.

The customer opens a public link and can approve or reject the proposal.

On compatible plans, approval can include a lightweight electronic signature.

Approved proposals can be converted into jobs without re-entering the customer and service information.

The workflow becomes:

Lead → Proposal → Approval → Job

How should a gutter cleaning proposal be written?

A strong proposal should make the scope easy to understand.

It may explain:

• which structures are included;
• whether downspouts are included;
• whether debris will be removed;
• whether the area will be cleaned afterward;
• what is excluded;
• expected access requirements;
• total price;
• payment terms;
• scheduling conditions.

Avoid vague line items such as:

Gutter work — $350

A clearer description would be:

Complete gutter and downspout cleaning for the main residence and detached garage, including removal of loose debris and basic flow verification.

Clear scope reduces misunderstandings before the crew arrives.

How can follow-up automations help close more quotes?

A homeowner may not approve on the same day.

They may be:

• comparing companies;
• checking their schedule;
• discussing the cost with another homeowner;
• waiting for better weather;
• planning other exterior maintenance.

Without follow-up, the quote may remain forgotten.

With DunaHub Stage Automations, a message can be triggered when a lead enters a particular pipeline stage.

Example:

Stage: Quote Sent Delay: Three days

Hi {{lead.name}}, were you able to review the gutter cleaning quote? Let us know if you have any questions or would like to check the next available dates.

Starter supports basic stage automation. Pro supports multi-step drip sequences.

The team must keep the pipeline updated. If the homeowner approves, declines, or asks to be contacted later, the lead should move to the appropriate stage so outdated follow-ups stop.

How does job scheduling work?

Once the homeowner approves, the business can create the appointment through DunaHub Job Scheduling.

Each job can include:

• customer;
• service address;
• date;
• time;
• service type;
• job value;
• assigned technician;
• notes;
• status.

The system provides:

• calendar view;
• table view;
• list view;
• timeline view.

A gutter cleaning job may look like:

Customer: Michael Turner Service: Full gutter and downspout cleaning Address: 123 Oak Street Date: July 6 Time: 9:00 AM Technician: Daniel Notes: Two-story home; side gate access; detached garage included.

The job remains connected to the original lead, conversations, proposal, and later invoice.

What job statuses can the team use?

The documented status flow includes:

• Scheduled;
• On the way;
• In progress;
• Completed;
• Cancelled.

Scheduled

The appointment has been created and assigned.

On the way

The technician is traveling to the property.

Changing the status to On the way can send an automatic SMS to the customer. The notification uses one SMS credit.

In progress

The crew has started the service.

Completed

The cleaning is finished.

Marking the job completed can trigger the Google review request when the Review Engine is enabled.

Cancelled

The appointment will not proceed.

Using status updates gives the office a clearer view of daily operations.

How does the “On my way” message improve communication?

Homeowners often want to know when the technician will arrive.

Instead of asking the office to call every customer manually, the technician or administrator can change the job status to On the way.

The customer receives an SMS letting them know the team is traveling to the property.

This can reduce questions such as:

• Are you still coming?
• What time will the technician arrive?
• Should I unlock the gate?
• Do I need to be home?

The message should not promise a precise arrival time unless the business can meet it.

Can homeowners book gutter cleaning online?

Yes.

The DunaHub Online Booking page allows a customer to:

1. Choose a service;
2. Select an available date and time;
3. Enter contact information;
4. Confirm the appointment.

The booking automatically creates:

• a CRM lead;
• a job on the schedule.

A gutter cleaning company may offer services such as:

• one-story gutter cleaning;
• two-story gutter cleaning assessment;
• downspout service;
• gutter inspection;
• estimate appointment.

Direct booking works best when the service, duration, and eligibility are clear.

Properties that require additional review can use an estimate or inspection appointment instead.

The current automatic booking confirmation is sent by email.

How should recurring or seasonal customers be organized?

Gutter cleaning often creates repeat business.

A customer may need another service after:

• leaf season;
• spring thaw;
• storms;
• construction activity;
• nearby tree growth;
• a previous blockage.

The CRM can preserve:

• service history;
• last job date;
• property address;
• previous scope;
• notes;
• invoice history;
• communication.

The company can create a future follow-up process for customers who may need another cleaning.

A reactivation message could say:

Hi Michael, we cleaned the gutters at your property last season. Would you like us to check availability for your next cleaning?

The message should be based on a genuine customer relationship and sent according to applicable communication rules.

How can technicians use DunaHub in the field?

DunaHub works through a responsive mobile browser.

A technician can use a phone to review:

• assigned jobs;
• address;
• customer details;
• service notes;
• job value;
• status;
• previous communication, when permitted.

The technician can update the job from:

• Scheduled;
• On the way;
• In progress;
• Completed.

The company should still define clear internal rules.

For example:

• technicians update operational status;
• office staff control pricing changes;
• customer complaints return to the office;
• invoices are reviewed before sending;
• sensitive account settings remain restricted.

How can invoices be sent after the job?

After the service is completed, the company can create a DunaHub Invoice.

The invoice can include:

• customer;
• service line items;
• quantities;
• total;
• invoice number;
• payment status.

It can be sent through a public link by text or email.

Statuses include:

• Draft;
• Sent;
• Paid;
• Overdue.

For U.S. businesses using the eligible Pro payment workflow, Stripe Connect can add a Pay Now button for credit card and ACH payments.

DunaHub applies a 1% platform fee to payments processed through the integration, and Stripe processing fees are separate.

Without Stripe Connect, the invoice can still be used as an informational billing document.

Why should the invoice be created immediately?

Delaying the invoice can delay payment.

A practical field workflow is:

1. Technician completes the job;
2. Status changes to Completed;
3. Office reviews the service details;
4. Invoice is created;
5. Customer receives the payment link;
6. Payment status is tracked.

For a straightforward job, the invoice may be sent before the technician leaves the area.

That reduces the chance that completed work remains unbilled for several days.

Can DunaHub connect gutter cleaning invoices to QuickBooks?

For eligible U.S. organizations, the DunaHub QuickBooks Online integration can send supported customers, invoices, and payments from DunaHub to QuickBooks Online.

The sync is one-way:

DunaHub → QuickBooks Online

This allows the company to manage the operational workflow in DunaHub while keeping corresponding accounting records in QuickBooks.

Changes made only in QuickBooks do not automatically return to DunaHub.

The business should decide where customer-facing invoice information will be created and updated.

How does the Customer Portal help?

The DunaHub Customer Portal gives the customer a private link to review available records such as:

• proposals;
• invoices;
• payments;
• service history.

The homeowner does not need to create an account or install an app.

For repeat gutter cleaning customers, the portal provides one place to review previous work and billing documents.

Because access is provided through a unique link, the company should treat that link as private.

How can DunaHub help collect Google reviews?

Local gutter cleaning companies often depend on reputation.

The DunaHub Google Review Engine can send a review request 30 minutes after a job is marked Completed.

Depending on the available customer information and connected channels, the request can be sent through:

• WhatsApp;
• email;
• SMS.

WhatsApp and email requests are included without a request limit. SMS uses one credit.

The customer receives a direct path to the company’s Google review page.

The system should send the request consistently rather than filtering only customers believed to be satisfied.

The company should never:

• offer incentives for positive reviews;
• create fake reviews;
• pressure customers;
• hide the review link from dissatisfied customers;
• ask employees to impersonate customers.

How can reviews be requested without sounding generic?

A simple message works well:

Hi Michael, thank you for choosing ClearFlow Gutters. We would appreciate your honest feedback about the service. You can leave a Google review here: [link]

The message should:

• identify the company;
• thank the customer;
• ask for honest feedback;
• provide a direct link;
• remain brief.

DunaHub also generates a review page and QR code that can be used on printed materials.

How does the auto-generated website help?

The DunaHub Auto Website gives the business a public page using its organization information.

It can display:

• company name;
• logo;
• brand colors;
• services;
• contact details;
• Google rating and reviews;
• lead form;
• WhatsApp button;
• mobile-friendly layout.

A gutter cleaning company can list services such as:

• residential gutter cleaning;
• commercial gutter cleaning;
• downspout cleaning;
• minor gutter repair;
• gutter guard service;
• seasonal maintenance.

Form submissions create leads in the CRM, connecting the website directly to the sales process.

How can the Growth Package help a gutter cleaning business?

A company that needs more lead generation can use the DunaHub Growth Package.

The service can include:

• managed Google Ads or Facebook Ads;
• campaign setup;
• ongoing optimization;
• landing page;
• CRM configuration;
• performance reporting;
• dedicated growth support.

The leads generated by the campaign enter the DunaHub pipeline.

This creates a connected process:

Ad → Landing page → Lead → Quote → Job → Invoice

The package does not guarantee a specific number of leads or booked jobs.

Results depend on factors such as:

• market;
• location;
• season;
• competition;
• advertising budget;
• offer;
• response time;
• sales process.

What should a gutter cleaning company review every morning?

A short daily review can prevent missed opportunities.

Review new leads

Confirm that every new caller, form, chat, or text received a response.

Review Information Needed

Check which homeowners still need to send:

• address;
• photos;
• property details;
• access information.

Review Quote Sent

Identify which quotes need follow-up.

Review today’s jobs

Confirm:

• time;
• address;
• technician;
• service scope;
• access notes.

Review unpaid invoices

Check completed work that still needs billing or payment follow-up.

The CRM should become part of the daily operating routine, not only a database opened occasionally.

What should be reviewed weekly?

A weekly review may include:

• total new leads;
• lead sources;
• quotes sent;
• jobs booked;
• lost opportunities;
• reasons for loss;
• jobs completed;
• invoices paid;
• outstanding invoices;
• reviews requested;
• new reviews;
• jobs scheduled for the next week.

Questions to ask:

• Are leads receiving fast responses?
• Are quotes staying open too long?
• Is one service generating better opportunities?
• Are certain areas producing unqualified leads?
• Are technicians updating job statuses?
• Are completed jobs being invoiced?
• Are review requests being sent?

The goal is to identify bottlenecks and correct them.

Example: homeowner calls while the crew is working

1. A homeowner calls the business;
2. Nobody can answer safely;
3. Missed-call text-back sends an SMS;
4. The homeowner replies with the address;
5. DunaHub creates the lead;
6. The office asks for property height and photos;
7. The lead moves to Information Needed;
8. The customer provides the details;
9. A quote is sent;
10. The customer approves;
11. The job is scheduled;
12. The technician receives the service information.

The phone call becomes an organized opportunity instead of disappearing in the recent-call list.

Example: website visitor books a cleaning

1. A homeowner opens the company website;
2. Selects gutter cleaning;
3. Chooses an available appointment;
4. Enters contact information;
5. A lead and job are created;
6. The office reviews the property details;
7. A technician is assigned;
8. On the service day, the status changes to On the way;
9. The customer receives an SMS;
10. The work is completed;
11. An invoice is sent;
12. A review request follows.

Example: customer needs cleaning and minor repairs

1. The homeowner submits photos through the sales conversation;
2. The estimator reviews the property;
3. A proposal includes cleaning and minor repair line items;
4. The customer approves online;
5. The proposal is converted into a job;
6. The crew receives the complete scope;
7. The job is completed;
8. The invoice reflects the approved items;
9. The customer receives a review request.

Example: repeat seasonal customer

1. The company reviews customers served during the previous season;
2. A homeowner receives a relevant reactivation message;
3. The customer requests another cleaning;
4. The previous address and service history remain available;
5. A new job is scheduled;
6. The service is completed and invoiced.

The contractor does not need to search through old text conversations to remember the property.

Which DunaHub plan fits a gutter cleaning company?

The current DunaHub Plans and Pricing use flat-rate company pricing.

Plan	Monthly price	Best fit
Free	$0	Owner-operators starting to organize leads and jobs
Starter	$9.90	Small teams needing unlimited daily operations
Pro	$49	Growing companies needing unlimited users, advanced automation, and online payments

Free

The Free plan currently includes:

• 50 total leads;
• 3 users;
• 10 jobs per month;
• 10 proposals per month without e-signature;
• 10 invoices per month;
• 10 online bookings per month;
• 10 active customer portals;
• 1 public form;
• visual pipeline;
• Review Engine;
• auto website;
• live chat widget;
• missed-call text-back, using SMS credits.

Starter

Starter includes:

• unlimited leads;
• unlimited jobs;
• unlimited proposals;
• unlimited invoices;
• unlimited bookings;
• up to 5 users;
• 5 public forms;
• proposal e-signatures;
• email integration;
• basic stage automations.

Pro

Pro includes:

• unlimited users;
• unlimited forms;
• multi-step drip automations;
• Stripe Connect;
• online payments;
• the operational features included in Starter.

There is no additional per-user charge inside each plan’s user allowance.

What does DunaHub not replace?

DunaHub combines CRM and field-service workflows, but it should not be presented as a replacement for every specialized system.

It does not automatically replace:

• tax accounting;
• payroll;
• advanced route optimization;
• GPS fleet tracking;
• complex inventory management;
• workplace safety systems;
• equipment inspection software;
• specialized estimating based on satellite measurements;
• permit or regulatory systems;
• full construction project management.

A gutter cleaning company may use DunaHub alongside other tools when those specialized functions are required.

Common mistakes to avoid

Keeping leads in personal phones

Customer relationships should remain accessible to the business.

Using too many pipeline stages

Keep the process clear enough for the whole team to follow.

Failing to update lead stages

An outdated pipeline becomes another unreliable spreadsheet.

Sending vague quotes

Explain exactly what the price includes.

Forgetting follow-up

Many homeowners need more than one contact before booking.

Scheduling without access notes

Record gates, garages, property height, and other important details.

Promising unsupported arrival times

Use the On the way message without making unrealistic guarantees.

Completing jobs without invoicing

Create a same-day billing process.

Requesting reviews only from selected customers

Ask consistently and avoid review gating.

Sending recurring marketing without context

Use customer history and applicable communication rules.

Giving every employee unrestricted access

Use individual accounts and remove access when someone leaves.

Gutter cleaning CRM setup checklist

• Create the DunaHub organization;
• Add the logo and business information;
• Customize the gutter cleaning pipeline;
• Import existing customers when appropriate;
• Create the lead intake form;
• Add the live chat widget;
• Configure the business phone;
• Enable missed-call text-back;
• Prepare SMS and email templates;
• Create proposal line items;
• Add gutter cleaning services;
• Configure online booking when suitable;
• Invite office and field users;
• Define job statuses;
• Test the On the way SMS;
• Configure invoices;
• Connect Stripe when eligible;
• Connect QuickBooks when eligible;
• Add the Google review link;
• Test the Review Engine;
• Review the pipeline daily;
• Review performance weekly.

Summary: how does DunaHub help gutter cleaning companies?

DunaHub connects the customer journey from the first inquiry to the completed and paid job.

A gutter cleaning company can use it to:

• capture leads from forms and webchat;
• recover missed calls with automatic SMS;
• organize opportunities in a visual pipeline;
• centralize conversations;
• collect property information;
• send professional proposals;
• follow up with open quotes;
• schedule and assign jobs;
• notify customers when the crew is on the way;
• track service status;
• create invoices;
• collect eligible online payments;
• sync supported records to QuickBooks;
• provide a customer portal;
• request Google reviews;
• organize repeat customers.

The complete workflow is:

Call or website request → CRM lead → Quote → Follow-Up → Scheduled cleaning → On-the-way update → Completed job → Invoice → Payment → Review

Instead of managing each step in a different app or spreadsheet, the company has one connected customer history.

Frequently Asked Questions

Is DunaHub designed for gutter cleaning companies?

Yes. The platform supports lead management, quotes, job scheduling, field status updates, invoicing, reviews, and other workflows used by gutter cleaning businesses.

Can I manage gutter cleaning leads?

Yes. Leads can be added manually, imported, or created through forms, booking, webchat, and missed calls.

Can I customize the pipeline?

Yes. Stages can be renamed, reordered, and recolored.

Can several team members use DunaHub?

Yes. Free supports three users, Starter supports five, and Pro includes unlimited users.

Does DunaHub charge per technician?

No. Pricing is flat per company within the user limit of the selected plan.

Can I send gutter cleaning quotes?

Yes. DunaHub supports visual proposals with line items and public approval links.

Can customers sign proposals?

Starter and Pro include lightweight electronic approval and signature features.

Can approved proposals become jobs?

Yes. Approved proposals can be converted into service jobs.

Can I schedule technicians?

Yes. Jobs can be assigned to technicians with a date, time, address, service type, value, and notes.

Can technicians update job status?

Yes. Jobs can move through Scheduled, On the way, In progress, Completed, and Cancelled.

Does the customer receive an arrival notification?

Changing the job to On the way can send an automatic SMS using one credit.

Can customers book online?

Yes. Online booking can create a CRM lead and job automatically.

Does DunaHub send booking confirmation by text?

The current automatic booking confirmation is sent by email. Other communication flows must be configured and tested separately.

Can DunaHub send an automatic text after a missed call?

Yes. Missed-call text-back creates or updates a CRM lead and sends an SMS using one credit.

Can I create invoices?

Yes. Invoices can include line items, totals, public links, and payment status.

Can homeowners pay online?

Eligible Pro accounts can connect Stripe for card and ACH payments. DunaHub’s 1% platform fee and Stripe fees apply.

Does DunaHub integrate with QuickBooks?

Eligible U.S. organizations can connect QuickBooks Online for one-way synchronization of supported customers, invoices, and payments.

Can DunaHub request Google reviews?

Yes. When enabled, the Review Engine sends a request 30 minutes after the job is marked completed.

Is there a free plan?

Yes. The Free plan costs $0 and does not expire.

How many free jobs are included?

Free includes 10 jobs per month. Public bookings also count toward the Free job limit.

Does DunaHub include a website?

Yes. The platform includes an auto-generated business website.

Does it include live chat?

Yes. The live chat widget is included on every plan without a conversation limit.

Does DunaHub provide managed advertising?

The Growth Package provides managed ads, landing page support, CRM configuration, and reporting as a separate service.

Organize every gutter cleaning lead and job

Stop leaving quote requests in text messages, missed calls, spreadsheets, and personal phones.

Create your free DunaHub account, customize your gutter cleaning pipeline, and manage every customer from the first inquiry to the paid job.