For contractors and local service businesses, Google reviews are one of the strongest factors in how high you rank on Google Maps. More reviews — and more recent reviews — push you up the local results, and being higher means more people find you and call you. Most homeowners read reviews before choosing a contractor, so your review count and rating directly affect how many jobs you win.
The problem is simple: most happy customers never leave a review, and most business owners forget to ask. The fix is also simple — ask every customer, automatically, right after the job is done.
Automating Google reviews means using a tool that sends each customer a review request — by text, email, or WhatsApp — automatically after their service, with a direct link to your Google review page. No remembering, no manual messages. The customer taps the link and lands straight on your Google review form.
This is different from manually copying a link into a text after every job. An automated tool triggers the request for you, every time, so review collection becomes consistent instead of something you do "when you remember."
g.page/r/... URL).DunaHub's review tool does all six of these automatically.
DunaHub includes an automated Google review request tool — internally we call it the Review Engine — on every plan, including the free plan.
When you mark a job as complete, DunaHub waits 30 minutes (so you've left and the customer is settled), then automatically sends a review request through every available channel:
The customer gets a friendly message with a link to your branded review page, which has a single big button that sends them straight to Google. DunaHub also generates a QR code you can print on your van, receipts, or business cards.
Every review request is fanned out across every channel you have on file for the customer — not just one. If the customer has a phone, an email, and WhatsApp, the request goes out on all three. This is the single biggest lever for response rate: each extra channel meaningfully increases the chance the customer actually sees the message and leaves a review.
If you only have email on a lead, you get email only. If you only have a phone but the customer never replied on WhatsApp, you get SMS only. The Review Engine picks based on what is actually available — you do not have to choose per-customer.
In addition to the automatic flow after job completion, you can request a review on demand from any lead.
This is useful for legacy customers (who already had jobs before you set up the Review Engine), for in-person asks where you want the link to land while the customer is still on-site, or for any case where you do not want to wait 30 minutes.
The Review Engine has a built-in 30-day cooldown per lead. Once a request is sent to a customer — automatic or manual — the same customer cannot be asked again for 30 days, even if:
This protects your customer relationships and keeps the tool compliant with carrier anti-spam rules (especially for SMS, where repeat unsolicited messages can trigger filtering on the carrier side).
The automatic send flow is driven by a background scheduler that runs roughly every 30 minutes. Each run, it picks up jobs that have been marked complete since the previous run, applies the 30-day cooldown filter, and dispatches the requests across the available channels.
There is nothing to configure — the scheduler is always on. You just have to:
Free, forever, and unlimited. There's no cap on review requests sent through WhatsApp and email on any DunaHub plan, including Free — the marginal cost is zero, so we don't charge for it. Only SMS uses credits, because each text has a real carrier cost.
For comparison: Podium charges $399–599/month and Birdeye charges $299–449/month for review tools. DunaHub includes automated Google review requests free.
g.page/r/... link).Your branded review page goes live at dunahub.com/review/your-business, and your downloadable QR code is generated automatically.
Gutter cleaning company: A technician finishes a job and marks it complete. Thirty minutes later the homeowner gets a WhatsApp and email: "Hi Brett! Thank you for choosing Gutter Rock. We'd love to hear about your experience." They tap and leave a 5-star review.
Pressure washing business: The owner prints the QR code on every invoice. After a driveway cleaning, the customer scans and reviews on the spot.